This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Dodge Durango upper ball joints failed while traveling on the highway. Vehicle required towing to the mechanic. Ball joints were replaced by an independent mechanic.
I purchassed a 1999 Dodge Durango on 4-30-03 after driving the vehicle for a week the oil engine light came on. The truck was towed in and I was told that the oil pump was clogged with sludge. The did 3 oil changes to flush the motor. On or about 6-23-03 while driving down the road the ABS light came on and the front wheel locked up at 45 mph causing $2604 in dammage. I have done research and it seems to me that others have had this same problem because of the none greaseable ball joints in this vehicle. They replaced the knockle, arm control, ball joint, shaft axl, hub brake, shield sp, sensor brake rotor, rim and tire.after this happened about two weeks later the motor seized up, and they put a rebuilt motor back in the truck covered by my extended warrenty. Now here it is almost a year later and the truck is in the shop bcause the transmission went. Upon putting the truck up on the lift they called and informed me that the front end is shot again both sides even the right side that they replaced less than a year ago, ball joints ect.
1999 Dodge Durango with 42,000 miles - faulty both upper and lower ball joints - both inner tied rods - water pump - excessive tire wear even though the tires were rotated every 6,0000 miles.
Took my 1999 Durango in for inspection. It failed because it needed new ball joints and tie rods. I went to Dodge dealer (zeiser, in St. Peters, mo), they concurred. I have an extended warranty (I bought the car used 2 years ago). They sent a rep. Out & said it was normal wear & tear. Repairs will cost me over 1 grand. Then I saw the news special on tv! I see I am, by far, not the only one with this dangerous problem.
On two separate occasions upper and the lower ball joints needed replacement because they were bad. This resulted in front end assembly separating from underneath of the vehicle.
Consumer complained about a ball joint problem. Consumer took vehicle to dealer for maintenance when it was discovered that the ball joints were so bad that the wheels in front were very close to coming off. Consumer had vehicle towed.
The upper and lower ball joints on front both sides had to be replaced. The mechanic that fixed them said that I was lucky the wheels hadn't fell off. I fixed it at my own expense of $319.10.
With 60,000 mile on my 1999 Dodge Durango had my upper and lower ball joints go bad which also caused damage to my tie rod ends. The truck was almost impossible to keep on the road. I ended up having to get them replaced by an outside repair shop to avoid having the same type installed. Dodge would not cover these parts on my warranty which is in effect till 85,000 miles.
I have replaced all four ball joints on my 1999 Dodge Durango including the upper ball joints twice. In light of the recent developements and complaints by other Dodge owners I feel it is appropriate to file a safety complaint with you as documentation for a possible recall on these parts.
A D V E R T I S E M E N T S
- Chesterfield, MO, USA