This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1999 Dodge Durango with 54,000 miles that is already needing new front ball joints. The vehicle has started shaking at various speeds. This problem was diagnosed by a garage mechanic who is not connected to Dodge. After checking with the local Dodge service manager, who checked the ball joints, I was told the ball joints were within specification and that a new idler arm was needed. I have since replace all 4 tires and shocks but the problem still persists. I'm concerned that I am driving a safety hazard.
- Ames, IA, USA
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- Ames, IA, USA