This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving less than 600 from my house in my 1999 green Dodge Durango 4 door the power steering went out causing an accident with a parked car. I had the car had to be towed to the Dodge dealership in Warren Michigan I was told that the power steering seal blew causing the loss of power assist steering. The loss of this type of failure as you know makes driving harder that a car without power steering at all. I ask the dealership to have DCC look into the cause of this failure which cause the accident without any prior leaks or loss of fluid. The investigation letter stated that a vehicle that was built June 23, 1999 and had 66,006 miles would have these kinds of failures. The vehicle was inspected less than 3000 miles prior when it was taken in for air conditioning core issues. The dealership did an inspection and found other leaks but did not find issue with the power steering pump. I have looked all around the vehicle and operator's manual which does not have this information that steering can be hampered when the vehicle is older than 50K miles. The cost of the work to get he suspension, ball joints, tie rods, control arms, you name it will be just less than $5,000 dollars. Does DCC know people could be injured or killed by these kind of problems. I hope this will not go on unfound ears. Keep up the good work!!!!! stacy scicluna, Warren Michigan 586-757-7947.
Consumer reported two incidents. First incident involved vehicle experiencing a thumping noise when accelerating from a stop position. Vehicle had been to the dealer, and dealer replaced the front wheel bearing. The second incident involved vehicle losing steering control while driving 35 mph. This almost caused a tractor trailer crashing into consumer's vehicle. The vehicle was taken back to the dealer, but problem recurred.
When driving at any speed steering wheel pulled to the left/right. This caused a distraction to the consumer. Dealership was notified., but did not resolve the problem.
While driving there was a popping noise. The vehicle was taken to the dealer in which they found that the upper and lower ball joints were completely worn out. The cover under the hood was ripened, the black guard under the front of the vehicle was hanging, the coolant resevoir was leaking, the power steering fluid leaked, the A/C was not cooling due to an open wire from the low push switch, and the fuel gauge did not read properly.
Consumer called complaining about having problems with steering. While driving she lost control of the vehicle, and was involved in a collision. Upon impact, air bags did not deploy. Manufacturer was contacted and stated that an independent investigator will go to see the vehicle, but nothing happened after that.
- Upper Darby, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Car shuts off at varrious speeds without any prior warning. Two dealers say nothing is wrong, there are no fault codes recorded in the computer. Very dangerious!! car loses power steering, brakes, etc. I have already come close to being hit twice. Vehicles are you have no idea that the Durango has totally lost power. Fives times after this occurance the Durango restarted after sitting for a few minuites, once it did not re-start and had to be towed. As soon as it came off the roll-back it started like nothing was wrong. Dealers say they drive it and they haven't been able to duplicate the failure. They have cleaned & replaced several parts, but the problem persists. There are at least 12 other complaints on this data base with the same problem. Help
Consumer was about to switch lanes and steering got stuck. Consumer slammed brakes and vehicle landed up on right side of road and went into bush. Dealer claimed that water pump/ serpentine belt failed.
While approaching tucson on I-10, on inside lane, at legal speed of 75 mph, total loss of engine power, power steering and dash lights.narrowly missed getting hit by passing cars and trucks.lucky to get to side of road for towing without accident.failure of power control module(computer malfunction)& required replacement.same problem when SUV 6 months old, requiring replacement.loss of all power occurs without warning.two failures of critical part in two years too much, very dangerous.
Intermittently while driving vehicle stalls unexpectedly. Also, loss of power steering which may cause a crash. About 5 minutes later, vehicle will start up again. Dealer cannot determine the cause of the problem.
A D V E R T I S E M E N T S
- Warren, MI, USA