This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Started with rebuilt transmission, then sludged in motor. Had to replace motor with only 120,000 miles motor and transmission 5,000. Also had to replace ball joints, tie rods and bearings cost $1,000
The steering box on my 1999 Durango failed. I am advised that Dodge is having major problems with steering boxes on these vehicles. My mechanic advises that there are thousands of Durangos with bad steering boxes and new one will not be available to April 2004. If this is so this is a major safety issue which the ntsb should look into and if necessary a recall should be forced.
Consumer took vehicle to mechanic for an alignment and tire rotation. Mechanic advised consumer could not perform alignment until all 4 ball joints were replaced due to being excessively worn. Also, mechanic indicated that ball joint failure has caused the gear box to leak.
The consumer purchased the vehicle on 4/22/03 and drove it for 3 days. While driving, there was a popping noise in the steering. The consumer took the vehicle back to the dealer on 4/25/03 and was told by the dealer they could not take a look at the vehicle that day, but to bring it back on 4/28/03. He took it back today, and the dealer stated the popping noise the consumer heard was the steering gear box which had failed, and the cost for replacement was between $700 - $1000.
- Muskegon, MI, USA
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- Newton Grove, NC, USA