This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering problems related to linkage affected by brake resivoir leakage onto linkage to the gear box. Fluid ate rubber off of the "joints" that look to be like that of a "U-joint." The first time was a safety issue involving an "oversteer" situation and the underlying condition was not explained or repaired. The linkage was replaced. One year or so later the Durango began to repeat the above situation on an interstate highway at speeds of over 65 miles per hour. Again the linkage was replaced and the master cylinder {not including the resivoir} was replaced at my expense due to the age of my vehicle {or lack of warranty}. the problem still exsists because I have no job to pay for repairs or a different vehicle. I have replaced linkage X2 and master cylinder for this situation, also had axel hubs {sealed units} fail due to dry bearing, both sides front. Oem replacement parts both failed due to dry bearings in less than 12 months. This also caused a dangerous condition at highway speeds. Wobble and oversteering conditions. Prior to these problems the rear sway bar links had disintegrated and were replaced. This vehicle has done no off road 4X4 action for as long as I have owned it. Thank you !!
Car auto-stopped while conducting driving lesson for my 15-year-old stepdaughter. We were traveling 40mph on a country road at the time. She drifted off the side of the road, said the steering wheel was stuck. I told her to apply the brakes. She said she was and they weren't working either. We went through a stop sign and were very nearly T-boned by cars from both directions. My stepdaughter sensibly did as I instructed and pushed as hard as possible on the brake, managed to stop the car before plunging into the river in front of us. I had been having problems with the car for six months previous to this incident. Two diagnostics reported that the vehicle was auto-stopping but not why this was occurring. A local mechanic suggested it was probably the gas gauge sensor in the fuel pump which made sense to me because everything but the gas gauge worked whenever the car auto-stopped. It would typically restart within 15 minutes or so. I assumed we had solved the problem when the mechanic replaced the fuel pump. I know now that the fuel pump was not the problem although I don't know what is wrong with the car. I have researched this on the internet and found there are hundreds of other people going through the same difficulties with 1999 Dodge Durangos. My wife, stepdaughter and I were very lucky not to have been seriously injured during the driving lesson. This situation needs to be addressed before someone is hurt (if they haven't been already).
I own a 1999 Durango and a 2001 Dakota both have loose intermediate shafts. The steering is very loose in both trucks. I spoke with many owners of these types of trucks and all have the same problem may cause a serious accident when someone looses steering going 55 mph I think we should make this problem known before somebody gets in an accident and gets someone killed.
The contact owns a 1999 Dodge Durango. The contact stated that the vehicle had stopping issues. While driving 70 mph, the vehicle stopped without warning. There was a loss of all electrical components, power steering, and ABS. She had to pour cold water on the computer in order for the vehicle to restart and was almost struck by a semi-truck in the process. The contact was concerned for her safety and her life. The manufacturer would not assume any liability for the failures. A Dodge specialist stated that this was a frequent issue. The current and failure mileages were less than 170,000.
The contact owns a 1999 Dodge Durango. While driving approximately 20 mph, the vehicle veered to the left and the power assist pulled to the right. The contact heard a loud noise and smoke appeared under the hood. In addition, the vehicle was not running properly and the brakes overheated with a burning odor. The contact observed severe tire wear. The vehicle was taken to an authorized dealer and the vehicle was repaired. On over 20 separate occasions, the vehicle was taken to an authorized dealer for the same issues; however, the failures still persist. The VIN was unknown. The failure mileage was 20,000 and current mileage was 122,000.
- Carmel, NY, USA
Search CarComplaints.com for these popular complaint phrases...
I purchased a 1999 Dodge Durango from a private dealer last year. Not long after the purchase, while driving the vehicle down the road at about 50 mph, the engine shut off...barely any brakes, unable to steer. This happened several times after that, eventually leading to me not driving it anymore. While researching what was wrong with the vehicle, I came across many other people with the same problem, same make, year and model vehicle. Many were reporting their "close calls" with mva's due to the engine just shutting off and them losing control of the vehicle. This is obviously a wide spread and dangerous problem, that thus far, Dodge has failed to recall. I, as well as many others, do not have the money to put in to the vehicle for computer changes and uncertain mechanical work to get our vehicles in safe operating condition. I believe it's time that Dodge do a recall and fix this dangerous problem.
I was approaching a red light and when I used the brakes my vehicle went over into the right lane, without warning. It didn't swerve or pull, it went!!! there was a vehicle in the right lane and if the driver had not paid attention, I would have hit that vehicle. I had to quickly turn the wheel to the left to regain control of vehicle and consequently ended up running the red light. Luckily, I was not killed at that intersection and the driver in the right lane was not hurt, trying to swerve and get out of my way.
1999 Dodge Durango with steering problems customer states that the car on many occasions has had problems with the steering box* the consumer stated on the date he purchased the vehicle he informed the dealer of the loose steering defect and was quoted a price of $2,167 to accomplish the repairs and was told that the vehicle would have all new components. The consumer stated the steering boxes were replaced a total of 3 times but to no avail. The consumer further stated the vehicle pulls to the left and drifts both ways but was informed by the dealer the alignment was fine. The consumer stated the foreman suspected the problem to be a flat spot on the front tire. The consumer stated the dealer test drove the vehicle and discovered the left and right upper arms needed to be replaced at the sum of $1,000. The consumer stated he does not believe the vehicle is safe.
The contact owns a 1999 Dodge Durango. While making a right turn at 10-20 mph, the contact heard a clunking noise. The dealer was unable to diagnose the cause of failure. The current mileage was 78,000 and failure mileage was 70,000.
I have a 99 Dodge Durango 4X4 with a 5.9L engine and I continually have to replace the front tires due to excessive wear from the inside tread. I went to get a front alignment and the establishment told me that I would have to replace all the ball joints and steering rods to be able to do an alignment. These have to be defective since I know people with the same issues that I have. I have not repaired the problem since it is a expensive problem to fix.
Lost total control of steering on an interstate highway going 65 mph. Steering wheel did not control the tires. I am told the steering slip joint contracted. The consequencys of this injury could have resulted in death of myself and family members.luckly it did not.. I am saving the part if Dodge wants to inspect it. I was never so horrified in my life as I did not have control of my diving situation. I would expect Chrysler to pay for the repair and fix the part /inspect the ball joints.
Without any warning, and on 3 separate occasions my 1999 Dodge 4X4, Durango completely shutdown while driving. After the first incident, w/the ABS and engine light on the vehicle was taken to a Dodge dealer for service. It was found that a speed sensor needed replacing, this was done. Approximately 4 days later while driving on New York ave. In Washington DC, the Durango again completely shut down, on this occasion and subsequent ones, no warning lights were shown, no evidence was given that vehicle was about to shut down. On the last occasion Sept 17, 2003 it again shutdown while driving approximately 45 mph on leesburg pike in falls church va. Unlike the other 2 occasions this time it would not restart, although the engine attempted to turnover. It had to be towed, where it is currently undergoing another diagnosic, currently I am awaiting a call from the service technician. Additionally the car has 87,256 miles and 3 years old, the back windows are not working due to a failed power housing unit for the windows. The approximate cost is $500 for repairs.
My 1999 Dodge Durango has a major front end steering problem. We have taken it the dealership for repairs on numerous times. Each time the fix something and then they tell us it needs additional work also. The repairs bill just keep stacking up. I am trying to find out if anything the dealership repairs will be worth my time and money. My Durango can only be driven by me, due to the steering problem as I know what I can and can't do when I am driving. It is a very dangerous problem and I will not let my other family members drive it until it gets fixed. Please let me know what to tell the dealership to do to fix the problem and will this be a factory recall or warranty repair. I know I am not the only one out there that as this severe front end steering problem.
My engine blew last summer due to low oil pressure. The service mechanic knew it was bad and did not tell me about it until it blew. It cost me $6000 for a new engine. Now my sterring is rocky and virbrating and clicky when I turn.
While driving steering wheel was loose. Upon inspection of the vehicle mechanic determined that the passenger's side upper ball joint was loose, and the tire could fall off at anytime. Also, mechanic indicated that both the upper and lower ball joints needed to be replaced, but the parts were on a nation wide back order. After parts were replaced, consumer again experienced steering becoming loose. Also, repair was made on transmission pan gasket due to a bolt stripped out of the pan.
Ball joints and steering knuckle replaced at a cost of $1200 + with only 58000 miles on it at that time. Now the oil pressure is fluctuating wildly which could be an indication of premature engine failure. Vehicle now has approx 72000 miles on it now.
We own a 1999 Dodge Durango.... wheel, brake rotor and steering knuckle separated from the vehicle.... ball joint separation seems to have been the problem... apparently, this is a continuing issue with these vehicles.
I bought my dod Durango in 99 with 18,000 miles from poway Dodge (san diego, ca). I took it to the dealer in third month after buying it as it was almost about to roll over when turning in a turn. The dealer said this was okay, not to worry. So I kept on driving then it started annoying clicking noise that had been getting worse for over a year but the Dodge in carlsbad had not been able to diagnose it. When I brought it in most recently, they were emphatic that it was my ball joint and that my life had been on the line for months! but no one ever noticed every time I brought it in for diagnosis. The dealer I use to go now sold the dealership in poway and thats why now no one wants to be responsible for it. The clicking noise still continues and is getting worse. It is in the rear of the truck and is described like a gear slipping upon dead stop and start not to mention even slow drive now. They told me they hear clear as a bell but cant diagnose w/O literally taking the entire rear of the truck apart and always tell me that it is safe to drive. I drive it with my kids in it. I would like to file a complaint against Chrysler and against my dealer poway Dodge for negligence.
A D V E R T I S E M E N T S
- Syracuse, IN, USA