This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've contacted Dodge a number of times, they decline responsability for airbags and refuse comment on brake pedal failure. This is also the fourth time I've attempted to contact NHTSA and would like a reply.
When driving at 30-35 mph and upon depressing brake pedal to make a normal stop consumer noticed a loud noise, brake pedal got very hard, making it very difficult to stop which caused an accident. Dealer foud nothing wrong with the brakes. Also neither driver's side nor passenger side air bags deployed.
I T-boned straight into a car doing 40 mph and neither front airbag deployed. Dodge did a follow up report why they did not deploy (case #07392245). They indicated that we did not have the right angle for them to deploy. The Dodge dealer indicated that they should have deployed at 20 mph with any front end accident.
Consumer was a traveling about 25mph on a dirt road and vehicle hit some graval pebbles, and started to slide. Then, it veered into a tree. Upon impact, dual airbags didn't deploy.
- Goodwater, AL, USA
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Went to apply brakes to stop when brake pedal went to the floor. ABS light came on. Had no brakes, and hit another vehicle in rear. Upon impact, air bags did not deploy. Brake failure light did not indicate any problems. Taking vehicle to dealership.
Consumer was traveling 40-50mph & rearended another vehicle. Upon impact, airbags didin't deploy, and front seatbelts didn't lock, but the rear seatbelts did. Dealer sent an investigator, but nohting was found wrong with vehicle.
On January 17, 2000, I was involved in an accident whereas my vehicle rear-ended a Mercury Cougar at an approximate speed of 35 mph. The impact was square on, my vehicle front end to their vehicle rear end. My vehicle sustained approximately $5,000 in damage. I filed an investigation with Chrysler and they told me that they would be out to investigate the vehicle within three days. Until that time, the body shop was not to touch the vehicle. After one week, the body shop informed me that the investigator never showed. When I phoned Chrysler they informed me that for some unknown reason my report had not been forwarded to the investigator. They again gave me a three day time frame. It was three weeks before Chrysler's investigator gave us the okay to start repairs on the vehicle. In the meantime, I was incurring rental car expenses which Chrysler told me I could be reimbursed for if they were found to be responsible. I was never able to obtain any report information over the phone as I was told it had been mailed to me. Ten days later, I recieved a one-page form letter stating that there was no manufacturer defect and no compensation would be made. I was unable to recover any of the extra rental car charges that I paid due to their delay. I called Chrysler to obtain more information on the report and was told to call the investigator directly. The investigator told me that the report was proprietary information and could not be released. He then went on to say that I should feel lucky that the airbags did not deploy because the injury I recieved from hitting the steering wheel was probably less that what might have happened from the airbag. Last Friday, March 10, 2000 I finally got my Durango back. I am now trying to decide if it is safe for me to continue to drive a vehicle that possibly has defective airbags. I recently spoke to two individuals who had similar problems with their Dodge vehicles.I'm worried about my families safety. Please advise
Consumer was driving about 45-50 when a dear crossed the path of the vehicle.consumer swerved to avoid hitting the dear. Car tipped over and slid into a tree consumer was hanging upwards in the driver's seat, held by safety belt. While consumer was calling 911, safety belt snapped and consumer fell to the other side of vehicle against the tree. Also, upon impact, airbags did not deploy. Dealer sent someone out to check vehicle, and could not determine how seatbelt snapped.
Was in car accident. The shoulder belts on passenger's side and driver's side didn't lock and neither deploy on highway 35mph. Car facing West about 1 car length from other vehicles. Vehicle pulled out in front, and hit them on the center of the driver's side.
Consumer broadsided someone, front end was smashed, and the seat belt did not lock. Also, upon impact, air bags did not deploy. Consumer was injured. Consumer was traveling about 25 mph.
Vehicle experienced sudden acceleration, causing vehicle to side swipe three trees and hit a large tree head on. However, no deployment of both driver and passenger air bags during collision, which resulted in minor injuries.
When putting the truck into reverse driver's side air bag deployed.customer was injured. Manufacturer was contacted, and did not reply to this incident/injury.
While driving 40 mph vehicle had a direct frontal impact due to faulty ABS braking system. Vehicle slid into another vehicle, and driver's/passenger's airbags did not deploy, which did not protect the occupant in accident.
A D V E R T I S E M E N T S
- Provo, UT, USA