This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Dodge Durango. While driving 25 mph, the contact heard a clunking and creaking noise coming from the front end. He took the vehicle to the dealer and they stated that there was nothing wrong. In 2002, the contact took the vehicle to a specialty alignment shop and they refused to align the vehicle because the upper and lower front control arms were worn out. The contact returned to the dealer and they replaced the upper control arm on the passenger side. However, he continues to hear the clunking and creaking sound. The current mileage was 51,800 and failure mileage was 114. The upper ball joint was bad and the 4-wheel drive stayed engaged. The engine pinged a lot. Updated 11/06/07.
Transmission slipped into 4 wheel drive by itself. Transmission exploded while driving at 65 mph. Aamco has car no parts available due to high demand Dodge sent product update to address issue, never notified Durango owners.
While driving about 70 mph I heard a loud noise coming from under my 1999 Durango, I took the vehicle to a local Firestone, they discovered that the drive shaft had fell from it's housing, so I then took the vehicle to a transmission shop, cottman. The shop informed me of the following, the yoke and the bolt that retained the drive shaft in the transfer case had broken off some how, due to this occurrence, the transfer case was damaged, because all of the oil leaked out. Also in 2003, had to have the ball joints replace and, also the engine head because the vehicle was burning to much oil and damage the heads.
- Eatontown, NJ, USA
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At 70mph, on I-75 in Michigan '99 Durango transfer case blew apart causing vehicle to jump with smoke pouring out the back of the vehicle. Was barely able to get vehicle under control and off to side of road. Mechanic stated front driveshaft cracked thus maybe causing transfer case cv joint to go blowing apart transfer case. Another vehicle experienced a flat tire at high speed due to running over pieces of transfer case. Have spent over $4000 dollars in repairs to Durango in 3 years including (front driveshaft, transfer case, water pump, PCM, upper & lower ball joints, upper control arms, sway bar bushings, front rotors, brakes, etc. Only 78,000 on the vehcile when transfer case blew up. Can I file a claim for lemon law regarding ball joints. Uppers need replaced again.
Consumer states while traveling at 55 mph, consumer suddenly heard a big boom, then smoke started to pour out of the rear of vehicle. Vehicle was towed to dealer, dealer states that transfer case blew up.
1999 Dodge Durango - regarding suspension and steering. At 42,000 miles had to have left and right lower ball joints replaced, left and right upper control arms replaced. Chrysler would not cover total cost. My out of pocket cost was $728.45. Also dealer replaced leaking transfer case (a defect) no cost to me.
While driving at 90mph, the vehicle started to smoke under the hood. Then the transfer case fell to the ground causing consumer to pull over. Dealer notified.
Consumer states vehicle is leaking unknown fluid whenever 4-wheel drive is engaged. Vehicle has been checked by dealer 5X who has not been able to determine cause or fluid. On 10/16/02 vehicle caught fire while driving.
A D V E R T I S E M E N T S
- Albany, OR, USA