This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 weeks ago I had the rear brakes lock-up under less than moderate pressure. The dealership adjusted the brakes and charged me $35. Then on 5-15 they locked-up again with the same amount of break pressure. There is virtually no warning except the brake pedal is a little stiffer. After the brakes were adjusted I did notice that my mileage increased almost 2mpg (so it's obvious they must have been draggging) I contacted Chrysler customer service and they said it was a vehicle maintence problem. The vehicle is less than 2 years old and less than 16,000 miles so it shouldn't need any rear brake adjustment. The rear are self adjusting anyway. I feel that this is a major safety concern especially since I Transport my wife and child in this vehicle. Chrysler said my complaint was the only one which I understand I may have "lemon" brakes on my vehicle. I commute on the capital beltway everyday and have locked-up the brakes at around 55 to 60 mph a few times. I hope this issue is taken seriously because my wife is afraid to drive this vehicle any longer. Thank you for your time. Paul D. allen.
- Burke, VA, USA
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