This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS light & brake warning lights come on intermittently while driving, when lights were on brakes were touchy. And forget trying to slow or stop when it's raining. Front driver side control arms, ball joints, and bushings replaced. Upper and lower A-arm bushings have been replaced several times due to noise in front end. Dodge dealer could not diagnose this noise or any problem when we took it to them. After two days of it sitting at the dealer we mysteriously had a badly leaking water pump. When we decided not to have the dealer complete the repair they made us pay them a diagnostic fee of $78! two sets of brand new brakes squeaked annoyingly after repeated attempts at lubrication and cleaning, rotors now need replacing. Rear passenger, & front driver power window motors replaced, twice for the rear one. Bad brakes & bad suspension did not mix well when you're a mother of four very active kids. Sometimes I was scared to drive. The cost has become ridiculous and at times unreasonable.
1999 Dodge Durango, bought new, has 53,000 miles, I was driving on a highway on 4/22/05, "check gauges" lit up on dashboard, oil pressure gauge went to zero, car still drivable, pulled over after 3-4 miles into turnpike service area, checked oil stick and it read full, continued additional drive to destination of approx. 5 miles and dropped off at nearby Dodge dealership, their diagnosis is sludge in engine and oil pump has to be replaced and the entire engine will have to be replaced, they suspect lousy maintenenace by car owner regarding oil changes, I have documentation that car was well maintained, on a internet search, I found that hundreds of Durango owners have experienced the "exact" problems with this type of vehicle. In addition, I have experienced other problems with my vehicle: Replaced window moter, replaced leak in cooling system thermostat, replaced switch assembly for A/C heating unit, replaced brakes and rotors on front.
I have had to replace my ball joints on my 1999 Dodge Durango twice in three years. I also found out today that I needed a new hub assembly. I know there are lot of people experiencing similar problems with this vehicle and want to know if there is anything that can be done to have daimler/Chrysler fix this problem. I also, know that there is a recall for 2000-2004 models, but what about 1999 models. It seems as though similar problems exist with premature aging of the ball joints and other front end components.
Uneven tire wear. It was determined that the ball joints needed to be replaced. Also have replaced all power windows because they have failed. The rotors have been replaced.
While applying the brakes vehicle pulled to right. Consumer was able to maintain control of the vehicle. ABS braking light appeared on the dashboard and remained on. Consumer drove vehicle to the dealer for inspection, and mechanic determined that the brake pads and rotors needed to be replaced.
- Reno, NV, USA
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Consumer replaced the upper ball joints twice. Also, when brakes were depressed they pulsated. Rotors, pads, calipers, and master cylinder were replaced at least once. Also, transmission was replaced. Lower ball joints were also replaced.
We own a 1999 Dodge Durango.... wheel, brake rotor and steering knuckle separated from the vehicle.... ball joint separation seems to have been the problem... apparently, this is a continuing issue with these vehicles.
After only 60,000 miles I have had to replace all 4 ball joints and have replaced my rotors twice. I have complained to my dealer about my brakes not long after I purchased my vehicle and have had trouble with them ever since.
Consumer complained about front end problems, including brake rotors/ and ball joints, both upper and lower. Consumer stated that those occurrences took place long before the tv news of last Thursday 10-30-2003 about ball joint failures.
Dealership was unable to perform a front alignment. This was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.
Dodge Durango 1 service brakes - warped rotors locking brakes even with antilock system ball joints - premature wear, leading to poor steering response.
At 70mph, on I-75 in Michigan '99 Durango transfer case blew apart causing vehicle to jump with smoke pouring out the back of the vehicle. Was barely able to get vehicle under control and off to side of road. Mechanic stated front driveshaft cracked thus maybe causing transfer case cv joint to go blowing apart transfer case. Another vehicle experienced a flat tire at high speed due to running over pieces of transfer case. Have spent over $4000 dollars in repairs to Durango in 3 years including (front driveshaft, transfer case, water pump, PCM, upper & lower ball joints, upper control arms, sway bar bushings, front rotors, brakes, etc. Only 78,000 on the vehcile when transfer case blew up. Can I file a claim for lemon law regarding ball joints. Uppers need replaced again.
When I purchased the vehicle in June of 2002. The upper and lower ball joints had to be replaced. The vehicle had 49,000 miles on it. The cost was over $900. Less than a year later, at 62,000 miles the upper ball joint and tie rod ends and brakes and rotors need replaced.
Disc rotors warped at 13,500 miles causing erratic stopping, machined and warped again at 22,000 miles. Car is used almost exclusively for long-distance driving, not for city driving.
There's a snapping noise whenever vehicle is being driven at low speeds. Took vehicle to dealer and they realigned and replaced bearings, hubs, and rotors. Consumer states vehicle continues to make the noises under the front end, dealer has attempted to fix this problem 8 times.
When applying brakes pedal went all the way down to the floor. The brakes pulsated and there was a vibration. Dealership was aware of problem. Consumer states the problem was premature warping of rotors, the rotors were so severly warped that under moderate to heavy braking it would cause front wheel to lock up.
Consumer took vehicle into the dealership for recall 99V342000 repairs/ fuel leakage. Mechanic did additional work on vehicle without consumer's permission. He performed brake work, cleaned the rotors. She picked up vehicle on the same day that she left it at dealership. Consumer was six miles down the road and noticed black smoke coming from vehicle. She pulled over and smoke was coming from the wheels of all four tires. Vehicle had to be towed, and the vehicle is at the dealership again.
- Harrison, OH, USA
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A D V E R T I S E M E N T S
- Lancaster, CA, USA