This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the brakes were applied, they locked up, which caused extended stopping distance, which resulted in an accident.. at 81,000 miles the engine failed, and the master cylinder, brake booster and lines leaked.
When applying brakes they will grab, but then they release and vehicle rolls to a stop. Took vehicle to dealer, and they were going to replace calipers and upper ball joints.
While driving applies brakes and pedal goes to floor without stopping vehicle due to a malfunction of ABS which resulted in a collision. Has had brakes repaired at least 5 times for same problem. Dealer contacted.
- Dana Pointe, CA, USA
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Dealer tried to return vehicle with could not duplicate, but I declined acceptance. They were test driving vehicle when brakes went out and they lost control of vehicle resulting in extensive damage.
ABS light and brake warning light came on. When applying brakes vehicle did not stop until pedal hit the floor. Dealer said master cylinder needed to be replaced.
Engine check guage light came on. Checked gauges no change. Within 5 minutes, clicking started. Pulled off road, car shut off. Aaa towed to nearest Dodge dealer. Fixed.(?) shut off same way after fix. Went back to dealer, stated different problem, ABS sensor added additional charges. Went to 2nd Dodge dealer fix sensor for several hundred dollars less. Shut off again 2nd dealer refused to work behind original dealers work. Had aaa tow to auto clinic, clinic stated that parts originally stated by 1st dealer as good were infact damaged. (head gaskets, bad pistons and valves. Help!
Consumer was about to switch lanes and steering got stuck. Consumer slammed brakes and vehicle landed up on right side of road and went into bush. Dealer claimed that water pump/ serpentine belt failed.
Brakes have been a intermittent problem on vehicle since it was purchased. Consumer had dealer check vehicle before going on a road trip. Dealer assured consumer there would be no problem. Consumer went to apply brakes, and brakes went to floor, causing consumer's vehicle to rear end another vehicle. Dealer has test driven vehicle by putting 221 miles on it, and couldn't find anything wrong. Consumer has been very concerned about safety of vehicle because children wer being transported.
Intermittently when applying brakes pedal would pulsate and harden, resulting in extended stopping distance, even with both feet on pedal. Feel free to provide any further.
Vehicle has been to dealer 6 times for rear ABS brakes locking up. Dealer replaced master cylinder and proportional valve. It did not remedy problem. Dash indicator for ABS came on intermittently. Dealer indicated it was a normal condition for this vehicle.
I reported this last year when it happened but I was never contacted. Dodge put me in touch with mike martell who is the daimler-chrystler liason for safety. I have reason to beleive that they deleted my information about the way the brake pedal broke off before impact. Every time I called it had disappeared from their information. I also received word from the investigator they sent out to look at the airbags that the airbags were in fact deffective. Dodge took the original report and denied it. Those vehicles are unsafe and Dodge should be held responsible. My wife and I have spent over $20,000 in medical bills as a result and Dodge refused any help.
Traveling on the freeway in rush hour traffic when suddenly I had no brakes, steering, and all gauges were flatlined.it was rush hour traffic so I was able to muscle the steering to get into the break down lane and used the emergency brake to come to a safe stop. Shut the vehicle off and called the Dodge dealer. After about 5 minutes the vehicle restarted and all systems were operating correctly. My husband took the vehicle to the dealership. I explained what happened and thanks to a persistant tech they feel the problem has been rectified. The temp that day was in the 80's and I had the air conditioning on with the traffic moving slowly. They feel that the idle air control motor which should normally be in the teens was operating at 54+and barely moving then when the compressor kicked on for the air conditioning it caused the motor to overheat and stalled the vehicle. The dealership worked very hard to help resolve this problem and if this is the answer than hopefully what he found will help other technicians who are having Durango's brought to them with the same problem repair the vehicle. I really cannot express enough how hard the technician worked to help me with this. He went so far as to take the vehicle home one evening to see if he could get the same problem to happen again.
When applying brakes pedal went all the way down to the floor. The brakes pulsated and there was a vibration. Dealership was aware of problem. Consumer states the problem was premature warping of rotors, the rotors were so severly warped that under moderate to heavy braking it would cause front wheel to lock up.
Consumer feels there is a defect in brakes. Consumer pushes on brakes and brakes will lock, and just slide. Consumer has had brakes changed 3 times, at 7,000/ 14,000 and 25,000 miles.
A D V E R T I S E M E N T S
- San Antonio, TX, USA