This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After seeing the news articles on tv, we had the ball joints on our Durango checked and we were told that all four needed to be replaced. We did not want to have an accident and be one of the fatalities due to this very dangerous situation. We went ahead and replaced them in hopes that there will be a recall. We request that you do a recall. Also, the back latch rattles very loudly and we cannot make it stop.
- Plymouth, NE, USA
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- Plymouth, NE, USA