This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My mechanic notice unable to keep tires. While driving with my 2 kids noticed extremely loose action while driving, car unable to stay on road. Mechanic checked and upper and lower ball joints defective. I have research and noticed no recall with these vehicles. Lots of complaints something needs to be done. We should not have to suffer for there lack of making a safe vehicle.
We bought a 98' Durango w/ 123K miles & after driving it less than 500 miles I began to notice a loud-repeating noise "thud...thud.." coming from the front passenger wheel wall. Then I began to notice extreme steering problems so I stopped the vehicle and inspected it further. I jacked up the vehicle and observed a lot of "play" in the front tire. I was actually able to "wobble' back and forth and the lug nuts were still secured. I contacted a very reputable mechanic (3rd generation race car driver too!) and he advised that there have been massive problems with the ball joints failing on the Durango's, but they only will fix back to 2000' model year. Well, any reasonable auto company that knows it has a faulty part should take responsibility for the safety of its people....if not, then they are liable for continuing to allow a product that endangers the safety of the driver, its occupants & other motorist's/citizens-who expect their safety to be looked upon, not "investigated internally." I have been in law enforcement for +13 years, and as a result I have worked many vehicle accidents (some causing death) that just didn't make sense-until now! something needs to be done here...and not just "only 2000' year models and up" thing. Do the right thing, because its the right thing to do!
Accident, airbags did not deploy, seat belts didn't work proper. Loss of of control from steering problems. Steering problems on wet roads. Transmission problems, doesn't shift proper, no air condition, can not drive with windows down in back, very hard to control. Car is parked because I am afraid to drive it. Been back to dealer with problem after problem.
A D V E R T I S E M E N T S
- Beulaville, NC, USA