This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I would like to report 2 safty defects with my 1998 Dodge Durango. First is the poor quality wheel studs. During various tire rotations at a qualified service center, six studs have broken (twice at the dealer). I'm really worried that at some point a wheel may come off while I'm driving. Second, the drivers power adjust seat rocks back and forth during braking & acceleration. This is annoying and I'm afraid that eventually, it's going to break all the way loose.
Have had multiple incidents of wheel stud/bolt breakage. Has occurred both during highway operation and during tire removal. Have had to replace approximately 6 studs on various wheels. In each case, lugs were installed at proper torque and were removed either by hand or by air-powered tool. Concerned that the studs on this vehicle are of poor quality or the materials used in the studs and lugs are not compatible and therefore seizing is occurring. I have not had this problem with any other vehicles I've owned and have had to replace too many wheel studs! 4/10/01 - wheel lug could not be re-installed after removal for tire rotation, could not hand-start; concerned about problem with stud and potential breakage. Tire dealer indicated that they have had a lot of trouble with Durango studs breaking off.
While making a left hand turn heard a popping sound and vehicle tilted to the side. Consumer got out, and the wheel at the front passenger's side was tilting inward, all lugs: Studs were gone. Dealer is waiting for a representative to see why lugs: Studs broke.
- Irvington, NJ, USA
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- Ft. Collins, CO, USA