This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Dodge Durango. After parking the vehicle, it began moving in reverse. There were no warning indicator lights prior to the failure. The dealer confirmed that the manual shifter was not working properly and the vehicle was unsafe to drive. The dealer serviced the vehicle for a tune up and changed the transmission fluid; however, the failure continued. The dealer also advised the contact to use the parking brake at all times to prevent the vehicle from shifting out of gear. The contact does not feel safe driving the vehicle. The current and failure mileages were 71,109.
I purchased a 1998 Dodge Durango in March of 1998. The car was brand new with 3 miles on it. The car was excellent until about 52,000 miles. 1st repair, water pump. At about 56,000 transmission rebuild. At about 61,000 heater core, and power steering fluid leaking. At 77,000 transmission rebuild again. At about 80,000 miles, steering wheel started to stiffen up and very difficult to turn wheel they told me I needed a new rack and pinion. Durangos do not have rack and pinions, they have gear boxes. At about 94,000 transmission rebuild. At 106,000 trasnmission rebuild and installed a transmission cooler this time around along with an aftermarket transmission gauge which tells me the temp of the trans(price was $125 for gauge and wiring). Called Dodge was like talking to my dog, they said that it wasn't their problem. I swore to all my friends and relatives that the day I buy another Chrysler is the day I eat S*!!! Dodge cars and trucks suck, their customer service is crap and I had to spend money $$$ out of my own pocket for repairs alone almost $9,500, out of which Chrysler kept saying its not our problem. You know when its their problem, when they screw with someone who isn't just joe schmoe walking in to buy a car. Someone with a degree in law so that they can royally ge smacked in the face and help all the other unfortunate ones who are stuck with Dodge sucks (trucks). Whoever wants to buy a Dodge, be prepared for a rude awakening. They are going to rape you!
A D V E R T I S E M E N T S
- Brooklyn, NY, USA