This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A knocking noise was heard coming from the rear of the vehicle. Consumer took vehicle to dealer for inspection, and mechanic informed consumer that the problem could not be duplicated.
The consumer stated the seal on the transfer case leaked fluid. In addition the rear end disintegrated. Dealer notified. Consumer stated a trucks rear end shouldn't disintegrate with 81000 miles.
Rear end of vehicle has been disassembled twice and put back together to correct a gear problem "that has bored out of tolerance." Please provide any additional information/attachments.
I was driving in a rainstorm and hit a pocket of water on the highway. I hydro-planed into a concrete barricade, hitting the wall at about a 40-45 degree angle. The rear end started to spin counter-clockwise, so I steered into the skid. This stopped the counter-clockwise skid, but threw me back into the barricade - hitting the entire driver side and more especially the rear wheel. When I hit the wall, the rear driver side leaf spring "whiplashed" in-board and cracked the gas tank. The crack is approximately 2-3 inches long. I did not notice the crack right away, and was able to continue home. The "low fuel warning light" came on and I stopped for gas. It was at this time that I noticed that the fuel was running out on the ground. I took the vehicle to the local Dodge dealer for repair, and perhaps investigation into the faulty placement of the springs. They have ignored the situation and gave me the 800 number for Chrysler customer relations. When I called them, I explained the situation and received basically a "so what "?" attitude. I am a property and casualty insurance agent and would not want any of my insurance carriers to needlessly pay claims for faulty design. I feel that this needs to be investigated as soon as possible to prevent the unnecessary loss of life and needless property damage. I was lucky that it was raining the night that this happened which lessened the "sparks" potential. Had there been sparks of metal on concrete, I would probably have been burned in the wreckage. I am reminded of the faulty placement of the saddle tanks on the GMC pickup trucks which caused millions of dollars in claims and settlements. I brought this up to Chrysler and their question was "what do you want Chrysler to do"". your response will be greatly appreciated.
A D V E R T I S E M E N T S
- Iron Mountain, MI, USA