This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Events leading up to failure: 1.) noise eminating from the front of the vehicle ? clunking, squeaking; 2.) loose steering associated with clunking;.) wandering at speed. Failure and consequences: 1.) prior to complete failure the vehicle was diagnosed by a local dealer as worn lower ball joints, right inner tie rod end, and sway bar bushings 2.) possible consequences of not determining the problem prior to failure ? unsafe operation or life threatening accident due to steering failure correction: 1.) replaced lower both lower ball joints, sway bar bushings, and the right inner tie rod end ($777.78 parts and labor) in light of recent recalls regarding ball joints of 2000-2003 Dodge dakotas and Durangos, we believe investigation into earlier models is warranted. Extremely similar symptoms are evident on the earlier models prior to 2000 leading us to believe the problem existed prior to the 2000 model year. Given this vehicle was rarely placed in extreme conditions (off-road maneuvers, etc.), never in an accident, and with the majority of the time spent on paved roads, failure of ball joints and other suspension components in the 50,000 to 60,000 mile range is premature. We request an investigation into including 1998-1999 Dodge Durangos into the formal ball joint recall as detailed for the 2000-2003 models.
1998 Dodge Durango. Replaces lower ball joints two years ago ($500+). now after 75000 total miles I have to replace the upper ball joint and tie rods. Dodge did not extend their recall back far enough. The only go back to year 2000 models.
- Middlebury, IN, USA
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- Boise, ID, USA