This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Relating to NHTSA action number : EA03023: I own a 1998 Durango with the exact same conditions. I have spent $1000 to fix one side of the front end (hub assembly, ball joints, control arms, tie rod ends - it all had to be replaced) and need to come up with another $1000 to fix everything on the other side. Why is the recall only for 2000-2003 model years? the problem is reported for model years 98 and 99 - my search on the NHTSA website was for 1998 model year issues and this issue is listed as a problem for 1998, although most complaints seem to come from my 2000-2003 owners, that's not a reason to not fix the same exact problem that affects my model year.
While driving at 45 mph consumer heard a clanking noise coming from the front end. Vehicle was towed to the dealer. And dealer replaced the ball joint assembly on both sides, and the front hub assembly. Dealer replaced ball joints and front hub.
- Amherst, NY, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Florissant, MO, USA