Upper and lower ball joints had to be replaced due to wear. The consumer believes this vehicle should be included in the recall and request reimbursement. Three of the four power window motors have been replaced because they burned out.

- Salem, VA, USA

All 4 ball joints on the vehicle were close to failing at 72,310 miles. Plus, an inner tie rod was bad and the right wheel bearing. This caused the steering to be very loose and it became hard to control.

- Ankeny, IA, USA

All of the vehicle's ball joints had to be replaced. The consumer stated that there was a problem in the front end of the vehicle. The recall did not include the consumers vehicle. The consumer would like to be reimbursed for the amount she paid for service. The ABS and brake light came on. The right inner tie rod assembly was replaced.

- Upton, MA, USA

The vehicle's upper and lower ball joints failed. The consumer wants to know why the manufacturer excluded 1998 Durangos when it has the same problem as 2000-03 model years.

- Washington, DC, USA

Knocking in the front of the vehicle causing the truck to become out of alignment. I brought it in to have it checked and they said that I need to have the ball joints to be replaced and that there was a recall on this vehicle for this exact situation. I brought it to alexander Dodge in franklin, tn and they said that the defect does not apply to my vehicle because of the year, which I find it hard to believe that the recall only applies to 1999 and after when my vehicle is a 98 and I find it hatrd to believe that the same problem did not occur to a vehicle made the previous year unless they had changed manufacturers in between.

- Franklin, TN, USA

Relating to NHTSA action number : EA03023: I own a 1998 Durango with the exact same conditions. I have spent $1000 to fix one side of the front end (hub assembly, ball joints, control arms, tie rod ends - it all had to be replaced) and need to come up with another $1000 to fix everything on the other side. Why is the recall only for 2000-2003 model years? the problem is reported for model years 98 and 99 - my search on the NHTSA website was for 1998 model year issues and this issue is listed as a problem for 1998, although most complaints seem to come from my 2000-2003 owners, that's not a reason to not fix the same exact problem that affects my model year.

- Florissant, MO, USA

All four of the vehicle's ball joints had to be replaced. The consumer was told his vehicle was not a part of the recall. The consumer stated that his 1998 Durango is no different from his wifes 2000 Durango. The consumer stated that the 1998-1999 vehicle should be listed in the recall because they have the same problem.

- Saint Cloud, MN, USA

Vehicle experienced problems with the upper ball joints. The wheels appeared to be coming off. Owner had the vehicle looked at by an independent mechanic shop, and it was diagnosed as defective ball joints.

- Merritt Island, FL, USA

Events leading up to failure: 1.) noise eminating from the front of the vehicle ? clunking, squeaking; 2.) loose steering associated with clunking;.) wandering at speed. Failure and consequences: 1.) prior to complete failure the vehicle was diagnosed by a local dealer as worn lower ball joints, right inner tie rod end, and sway bar bushings 2.) possible consequences of not determining the problem prior to failure ? unsafe operation or life threatening accident due to steering failure correction: 1.) replaced lower both lower ball joints, sway bar bushings, and the right inner tie rod end ($777.78 parts and labor) in light of recent recalls regarding ball joints of 2000-2003 Dodge dakotas and Durangos, we believe investigation into earlier models is warranted. Extremely similar symptoms are evident on the earlier models prior to 2000 leading us to believe the problem existed prior to the 2000 model year. Given this vehicle was rarely placed in extreme conditions (off-road maneuvers, etc.), never in an accident, and with the majority of the time spent on paved roads, failure of ball joints and other suspension components in the 50,000 to 60,000 mile range is premature. We request an investigation into including 1998-1999 Dodge Durangos into the formal ball joint recall as detailed for the 2000-2003 models.

- Boise, ID, USA

1998 Dodge Durango has same problem as 2000-2003 dakotas/Durangos, upper and lower ball joints replaced.

- Washington, DC, USA

While driving 35 mph front driver's side wheel fell off. Dealer stated the upper ball joints failed. Driver was able to regain control, and pulled off the road.

- Wellsburg, WV, USA

I own a 98 Durangos has same problem as 2000-2003, ball joints problems.consumer wants to know why did the recall exclude the 1998-99? the consumer stated that this will be the second time replacing the ball joints in this vehicle in 80000 miles.

- Washington, DC, USA

1998 Dodge Durango. Ball joints defective.

- West Jordan, UT, USA

While driving at any speed vehicle vibrated uncontrollably. Driver was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that both frontal upper and lower ball joints needed to be replaced.

- Sanford, NC, USA

Both upper ball joints had to be replaced due to wear. Upper and lower control arms as well as the inner tie rods were worn and were replaced.

- Mead, CO, USA

Dodge Durango 1998 upper and lower ball joints failure. Consumer wants to know why wouldn't a recall be issued on the 98 vehicles but only for the 2000-03 models. The consumer had to have the upper and lower ball joints replaced on her vehicle at a cost of $1500.

- Washington, DC, USA

Request response from NHTSA re a recall for 1998-99 Durangos have same problem as 2000-2003. Upper ball joints reply to brookfield dist. Office. The consumer stated he suffered upper and lower ball joint failure on his vehicle, however his vehicle was not included in the recall.

- Brookfield, WI, USA

Consumer's vehicle experienced same problem as mentioned in recall 04V596000 concerning ball joint wear. Recall campaign

- Confluence, PA, USA

Dodge Durango slt 1998 4X4 driving stability degraded. Electronic diagnostics at repair shop showed front steering out of spec: "value is not within specification. Tier wear, handling and safety problems may result." Replacement of front ball joints was required. Vehicle only has 56,000 miles.

- Colorado Springs, CO, USA

While driving 40 mph, the vehicle jerked and vibrated uncontrollably. The driver was able to maintain control of the vehicle and pulled over. The vehicle was taken to the dealer for inspection. The mechanic informed the driver that both frontal upper and lower ball joints needed to be replaced.

- Bloomington, IL, USA