This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Today I took my 1998 Dodge Durango (VIN-1bhs28Y6wf132671) for the yearly Virginia safety inspection. The vehicle was taken to dominion Dodge in salem, Virginia where I purchased the vehicle new in 1998.shortly after my arrival and notifiing the service manager what I was there for, he came and told me that my right lower ball joint was "bad" and needed replacement, and he was well aware that this facility had replaced 3 of them April 2002. Including this one that needed replacing 2 years later, 11,203 miles since replaced. When these were replaced in April 2002 the same inferior parts were installed as when the vehicle was bought new!! so this vehicle has a total of 41,780 as of today and I am stating to put a second set of ball joints on my Dodge Durango! when are you people going to do something??
Noise began in front wheel area and grew very loud within a short period of time. Also experienced steering issues (car shakes and pulls to right). Took vehicle in to check it out - had to replacel front ball joints and tension rods ends. We had to pay over $2000 to repair this defect, and car still does not steer properly. Dealer reported to us that this is a common problem for this vehicle.
A D V E R T I S E M E N T S
- Roanoke, VA, USA