This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have replaced two window motors and have another one to replace as it is out now I was wondering if there were any complaints or campaigns on window motors also I want to complain about front suspension either the ball joints upper or lower are weak or out but I have wear problems on my new tires and it should not be that way only being a 1998 are there any campaigns on this.
Front suspension of my Dodge durgango caused a cupping wear on my tires. The dealer said there was no problem with the front suspension, that I just did not rotate the tires, which I have done regularly. The tire dealer said he could not do an alignment because of bad ball joints. The car has 64K miles on it.
PE 03-032, front suspension upper ball joint wore out prematurely. The vehicle was taken to the dealer for new tires and an alignment. The technician refused to perform the alignment because the upper ball joints were worn.
Vibration and noise in front end of 19'98 Dodge Durango. Had to replace all four ball joints and inner tie rod ends at 61000 miles.mechanic remarked that I was lucky to have it repaired as it was ready to fail.after the repair an alignment was needed to bring wheels back to specs.
I purchased a new 1998 Dodge Durango. I have had the ball joints replaced. Hree times since I purchased the vehicle. I am reporting this because of the recent news concerning the NHTSA investigating this particular problem. I still have all my receipts for work done.
- Crown Point, IN, USA
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Consumer took vehicle into the shop, because the vehicle pulled to the left. Took it to Dodge, and Dodge aligned the vehicle. Later, the problem resurfaced. The ball joints had to be replaced. The consumers mechanic(s) informed him this problem was not normal. The vehicle had constant problems with the front end. Within the first 10 K miles the vehicle had a 3 wheel alignment.
Our 1998 Dodge Durango has been repaired for the problems that are currently under investigation regarding this vechile. After experiencing what we thought was a problem with the alignment it was discovered that the upper and lower ball joints needed to be replaced. In a addition, the inner tie rod also required replacement. I have the receipt describing the work that was done and the cost.
Consumer called complaining about having problems with the upper bolt joints. He was aware of the new investigation. Manufacturer was contacted, and stated that they had no recalls. There was continued squeaking in the front end. Sway bar and tie rods were replaced.
I have been reading the complaints on the front suspension of the Dodge Durango after hearing that the vehicle was being investigated for problems with the front suspension and have spent a lot of money fixing the same problems that are being described. My ABS light came on intermittently, would stay on for awhile, then go out. When the car was put on the computer, they couldn't find anything. Then my speedometer started jumping from 0 to 60 mph intermittently. Through trial and error, a sensor was replaced and seems to have fixed the problem. I have also spent almost $1000 replacing brakes, etc. Because my brakes went to the floor while driving, luckily only in a parking lot, and the calipers, brakes, rotors, etc. Had to be replaced. I just replaced my tires because of severe cupping. These tires were not that old and this condition would cause my vehicle to hydroplane in wet weather and shudder going 50 mph and over. I also experience that same shudder when the back windows are open and the front windows closed. The whole vehicle vibrates terribly, unless you crack the front windows also.
When co. Rep said the co. Would not compensate due to age and milage even though parts failed far short of normal service life. Any help you can provide will be greatly appreciated.
I can not keep tires on front end from wearing unevenly, they keep cupping on outer edges. Chryler Corp has replaced my front tires 3 times, lower control arms twice, & rt. Upper ball joint once. Now all 4 tires are out of round and causes a bad vibration in the vehicle. This is all caused by the suspenion parts being defected and Chrysler Corp. Will not replace the tires or correct the situation with me.
I can not keep tires on front end from wearing unevenly, they keep cupping on outer edges. Chryler Corp has replaced my front tires 3 times, lower control arms twice, & rt. Upper ball joint once. Now all 4 tires are out of round and causes a bad vibration in the vehicle. This is all caused by the suspenion parts being defected and Chrysler Corp. Will not replace the tires or correct the situation with me.
While driving ABS light come on unexpectedly and stayed on. They could not find the problem to fix it correctly. The speedometer jumps to 100mph and falls to 0 mph intermittently. The transmission is slipping and the overdrive harness is stuck. The brake pedal goes to the floor, the dealer replaced the brake components. The interior lights were inoperable, the dealer found a faulty module. The power door locks were inoperable, the dealer found a faulty module. The rear seat wouldn't fold up. The consumer heard a rattling noise coming from the left front wheel area. The right rear panel came loose. Motor oil was found in the master cylinder.
A D V E R T I S E M E N T S
- Coffeyville, KS, USA