This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 98 Dodge Durango that has to have the entire front end linkages replaced. All ball joints, tierods, linkages etc. Entire front was loose. Saw newsreport of this problem and took truck in for free inspection. Now, $2000 later I have my truck back. Dodge claims no responsibility. Its just news and no recall is done. This is unacceptable and this appears to be a national problem and this defect should be recalled and reimbursed for expenses.
Consumer notices a banging noise coming from engine. Vehicle was serviced, and technician noticed no cooling. Engine needed to be replaced. Metal chips and sludge were found in the motor after the dealer diagnosis. The bearings for cylinder 1 and 5 spun the crank shaft, dealer replaced the pitman and idler arms.
Front rt & lt (upper & lower) ball joints & tie rod needed replacement causing improper alignment & excessive & uneven wear on the tires....we have purchased new tires 3 times due to this problem! in April of 2001, we find that we need replacement of the lt upper ball joint and Chrysler will not do anything as they say we have too many miles! almost entire mileage is open road driving & vehicle is well maintained. A vehicle that is 3 years old should not need ball joints repaired/replaced let alone 2 times in less than 10 months!!!
A D V E R T I S E M E N T S
- Fair Oaks Ranch, TX, USA