This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a Dodge Durango 1998 and I saw that you are doing an investigation of the Durango's. I recently took my Durango to a tire specialist to get an alignment done the vehicle has been pulling for some time now. They informed me that the ball joints and the 2 outer and 1 inner tie rods are bad and need to be replaced. If I take the vehicle to the dealership its going to be about a 900 procedure where if I take it to someone else it will be a 700 procedure but in order to be re-imbursed if a recall does come out I was told that I have to take it to the dealer. I am a pregnant woman and I have a 1 year old child. I am really worried that something that other mothers have experienced will also happen to me and my family. I am the one that drives this vehicle day in and day out. Since we bought the Durango in 2002 we have had to replace tires, brakes, water pump, radiatior, now the ac is not blowing cold or even cool air and we need the ball joints and tie rods replaced. You have my word that I will never buy another Dodge. I know this is being investigated and I wanted to let you know that this is a severe problem and I hope they do something soon before people die.
Upper and lower ball joints were replaced twice. Also control arms, upper arms on booth sides were replaced twice since ownership of the vehicle. Replacement of tie rods were also made on vehicle.
With 40,000 miles had to install lower ball joints and right side inner tire rod I installed left inner tie rod and upper ball joints when vehicle was apart, also installed mono-max kyb shocks front and rear and install new bf goodrich tires front and rear had 2 different people check and set alignment and can not get vehicle to stop drifting right andhas chopped wear patten on right front wheel has to install new thermostat gasket.
I have a 98 Dodge Durango that has to have the entire front end linkages replaced. All ball joints, tierods, linkages etc. Entire front was loose. Saw newsreport of this problem and took truck in for free inspection. Now, $2000 later I have my truck back. Dodge claims no responsibility. Its just news and no recall is done. This is unacceptable and this appears to be a national problem and this defect should be recalled and reimbursed for expenses.
While driving at low speeds noise could be heard from the front end. Steering column shifted when accelerating and braking. All four ball joints were replaced along with the inner tie rods. But the noise could still be heard. The cause of the problem had not been determined.
Consumer stated the vehicle made noises. It was taken to the mechanic to diagnose the problem. They had to replace the upper ball joints, the right inner tire rod and the idle arm. The fuel pump assembly malfunctioned which caused the vehicle not to start.
I owned a 98' Dodge Durango that had a tie rod break while I was driving on the N.Y., thruway with my children which also resulted in a brake line behind severed luckily I was able to get my car stopped with out a serious accident. I had to pay to have this fixed out of pocket even thought I sent Chrysler an E- mail telling them that under 65,000 miles I did not think a vehicle should be doing this. Then I also had to have the upper and lower ball joints and tie rods and a ball bearing replaced. All total I spent $3000 to replace these tings without Dodge helping me at all. I had to finally trade this vehicle in last month because the vehicle continued to need repairs.
The front end of my Durango has had over 3 thousand dollars worth of work, and has never had an accident and only has 60,000 miles on it. Both drivers and passenger side ball joints have been replaced (twice). Tie rod ends, control arm, and front shocks have had to all be replaced.the vehicle pulls to the right (dramtically) especially when braking, and has always done so, no matter what we do. This is an on going problem, the last replacement was done approximately 1 year ago.
The upper and lower ball joints were worn and needed to be replaced at 62,000 miles. This seems to be low mileage for such repairs. Also, the dealer indicated the tie rod ends were wearing as well and recommended replacing them but they posed no immediate danger but they suggested the tie rod ends may fail soon. Repairs were guoted in excess of $1200! this seems to be low mileage for these repairs as well. With the number of complaints on file it would seem to be prudent to issue a recall on the front suspension, all components, on the Durangos. And to issue reimbursements for those repairs already completed.
Transmission fluid leaked from the vehicle and eventually the transmission was replaced with a rebuilt one. All four ball joints were and tie rods were replaced. The vehicle experienced electrical problems, because the back brake light continued to blow out. The front hub bearings and seals were replaced.
A D V E R T I S E M E N T S
- Brooklyn, NY, USA