This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 98 Dodge Durango that has to have the entire front end linkages replaced. All ball joints, tierods, linkages etc. Entire front was loose. Saw newsreport of this problem and took truck in for free inspection. Now, $2000 later I have my truck back. Dodge claims no responsibility. Its just news and no recall is done. This is unacceptable and this appears to be a national problem and this defect should be recalled and reimbursed for expenses.
Consumer stated the vehicle made noises. It was taken to the mechanic to diagnose the problem. They had to replace the upper ball joints, the right inner tire rod and the idle arm. The fuel pump assembly malfunctioned which caused the vehicle not to start.
The upper control arms, ball joints, and idler on my 1998 Dodge Durango with 38,000 miles were severely worn as identified during a routine inspection. I was forced to repair these items so to prevent a failure of the front suspension. I contacted Dodge regarding this defect yet they would not cover the repair. This is clearly a defect in the Durango and should be covered by the manufacturer.
When making a left or right turn there is a grinding noise in the driver's side front wheel. Took vehicle to dealer, and dealer stated that upper & lower ball joints were defective due to rust. Also, idler arm was replaced. However, none of the fixes corrected the problem.
A D V E R T I S E M E N T S
- Fair Oaks Ranch, TX, USA