This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Dodge Durango. The contact stated that while driving 20 mph over a patch of black ice, the driver lost control of the vehicle and crashed into a wall before rolling over. The contact mentioned that the air bags failed to deploy and the seat belt unlatched instead of restraining the driver. A police report was filed. The contact stated that neither the driver nor the passenger sustained any injuries. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 96,000 and the current mileage was 124,000. Updated 11/20/14 the consumer stated both the passenger and driver were in shock and have had ongoing back problems. The passenger needed a metal rod in the back due to the failure of the seat belt. Updated 5/6/2015
1. seatbelts, housing repeatedly fell down. Never replaced, service only pulled it back up and the problem continues 2. all four window regulators replaced prior to recall. Now I have one window that will go down. The rest are stuck in the up posiiton. Of course, my warranty is up. 3. rear differential went out at 63,000. 3,000 past warranty. 4. all four ball joints are bad. Serviceman says unsafe to drive until replaced. Still waiting on a recall. 5. passenger front seat cover came apart at seams. Service said not covered by warranty. 6. hood latch does not release hood. My vehicle is now parked and not being driven at 80,000. I do not have and will never have another Chrysler product in my drive. I bought this vehicle new and took very good care of it. It seems to be falling apart around me. Seems I have heard stories about the ball joints, wheels coming off, etc. No one killed yet, but no recall yet either I see.
My husband and I own a 1998 Dodge, Durango. We have a 17 month old daughter that we have installed a car seat in the back seat for and on several occassions we have noticed the seat belt that holds her seat in has become unlatched. It has recently been brought to my attention that this is a gen3 seat belt and this is a common problem with this latch.
Accident, airbags did not deploy, seat belts didn't work proper. Loss of of control from steering problems. Steering problems on wet roads. Transmission problems, doesn't shift proper, no air condition, can not drive with windows down in back, very hard to control. Car is parked because I am afraid to drive it. Been back to dealer with problem after problem.
- Morven, NC, USA
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I have intermittently noticed that the seat belts going through my two daughters' safety seats have mysteriously become unclipped. It happened during normal driving time. I have not noticed them becoming unclipped at the same time. It did not occur to me that this maybe a problem until I saw the news report on wpvi-channel 6 in philadelphia, pa. I am not sure of the exact incident dates. I do recall at least two incidents when taking my children out of the car, I noticed that the one of the seats had become disconnected. I thought it was unusual, but never reported the incident.
While driving at 40 mph in a head-on collision without warning, seat belt failed to restrain driver from moving forward, consumer sustained major head injuries.
A D V E R T I S E M E N T S
- Janesville, WI, USA