This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1998 Dodge Durango. In the last 2 years I have had to replace the engine and drive shaft, simply because they failed. The SUV has been meticulously cared for; all maintenance schedules have been followed. In addition, the ABS computer/system had to be replaced, and now 15 months later, the ABS light has come on again. I wanted to know if other customers have experienced similar problems with this vehicle. When I called customer service, the only people I have been able to talk to have been the low level employee. They will not, and probably have been instructed not to, forward the call to someone in upper management. They will not give me any information as to whether the problems I have had with this vehicle are common.this has been very frustrating.
My 1998 Durango drive shaft had to be replaced due to metal flaking off from corrosion. Car has only 53000 miles and is parked on blacktop driveway and is not used for plowing or off-road activity. Used for travel in northeast winter climate.
We had noticed that the tranmission was acting very sluggish. Despite having the vehicle checked, our local shop could not find a problem. While on our way to Florida, just outside of birmingham Alabama with two children in the car, driving 70 mph on the interstate, we had a catastrophic failure in the vehicle. The transfer case blew up and both driveshafts broke. We were able to be able to stop the vehicle without causing an accident, or having another vehicle hit us, despite the black coud of transfer case fluid trailing behind us. The vehicle required extensive service - to the tune of $ $2,600. We had 95,000 miles on the vehicle and were offered no assistance by Chrysler. In fact, not even an offer to assist us with the rental cars we were forced to take.
Consumer has been experiencing a loud grinding noise, at first consumer thought it was the brakes, then discovered it was not the brakes, but the driveshaft, consumer was told that Chrysler had been having a lot of similar problems. Could have an accident if rear end locked up. Chrysler was unwilling to assit with the repairs.
When first accelerating or braking to a stop there is a shimmying in the front end took vehicle to dealership was told wheel alignment was needed got alignment problem still there was told I had a busted belt went out and purchased four new tires took vehicle back to dealership to have them look at it again was told had defective U-joint and driveshaft has to be replaced. I feel this is a manufacturing defect that probably is not just my Durango.
Was driving approximately. 60mph when vehicle started to vibrate. Had rear windows down & front windows up. Mechanic said driveshaft was causing problem & vehicle was working like it was made.
A D V E R T I S E M E N T S
- Vestavia Hills, AL, USA