This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealer replaced right axle shaft which included lower and upper ball joints. Consumer stated vehicle was running without warranty, as result cost $650.
A loud howling noise was heard coming from the rear of the vehicle. Took the vehicle to the repair shop where I was told that the rear axle bearings and possibly differential ring and pinion were bad. I was advised by my mechanic to go back to the dealer since this was an original equipment material and workmanship defect obvious by the low (22,000) mileage on the vehicle that looks like the day it came out of the showroom. This vehicle has never been used off-road. I received no satisfaction from the dealer and was told since the vehicle is 9 months out of warranty that I was responsible for repair costs. I strongly disagree. There are several other complaints listed in this section with the same problem I experienced and I've been told by an expert that the rear differential in this vehicle has a serious design defect involving the ring and pinion not being capable of handle the forces imposed by the drivetrain of this vehicle. Repair costs are estimated at $1500 - $2000. Chrysler/Dodge should step forward and admit a design flaw exists. I will fight this in court if I have to. Dodge, you should be ashamed of yourself for not fessing up to this.
All four ball joints have failed. Lowers replaced at 80000 miles and uppers at 100000. Seems excessive. Front axle inner bearings complerte failure which damaged front axle itself and needed replaced. From looking at the many other front suspension complaints lodeged, there appears to be a real problem that should be investigated. Front suspension is a real safety concern.
Vehicle was experiencing loud noise from the rear differential unit. Taken to dealer for repairs, and dealer replaced differential ring and pinon and rear axle bearing at consumer's cost. Also, dealer noticed that some of the bearings were missing when removed.
A D V E R T I S E M E N T S
- Macy, IN, USA