This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1998 Dodge Durango. In the last 2 years I have had to replace the engine and drive shaft, simply because they failed. The SUV has been meticulously cared for; all maintenance schedules have been followed. In addition, the ABS computer/system had to be replaced, and now 15 months later, the ABS light has come on again. I wanted to know if other customers have experienced similar problems with this vehicle. When I called customer service, the only people I have been able to talk to have been the low level employee. They will not, and probably have been instructed not to, forward the call to someone in upper management. They will not give me any information as to whether the problems I have had with this vehicle are common.this has been very frustrating.
- Vestavia Hills, AL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Vestavia Hills, AL, USA