This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased the car the last week of February. I began having car problems in mid March. I called the dealership and was scheduled to come in for service. Was told the software needed to be updated. Got car back and it stopped on me twice and had to be towed to the dealership. In may I was given a loaner car and was told my oil consumption was bad. Received car back in June and car was reposed for nonpayment. I got car out and it stopped again. In July the dealership then gave another loaner and told me my car will be a Chrysler buyback. From July to September never heard anything from Chrysler till Sept 24 advising me to go to the dealership to choose another vehicle. Dealership did not know what I was talking about so we contacted Chrysler to get a clear understanding of what needs to be done. Was told to choose a car and they would take care of the registration and the paper work. Drove the 2015 Jeep renegade for almost a month and I checked in with the dealership once a week to find out if the paperwork was complete. First week of November was told by dealership to bring back the Jeep and my 2015 Dart was repaired. I was told to register the Dodge Dart and then I could get the Jeep back.
The contact owns a 2015 Dodge Dart. While driving at various speeds, the vehicle stalled without warning. The vehicle was able to restart; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the vehicle required an oil consumption test. While driving the vehicle for the oil consumption test, the vehicle began to overheat. The vehicle was taken back to the dealer where it was diagnosed that the cooling fan failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000.
After numerous times the car has stalled in traffic, Dodge placed vehicle on an oil consumption study, the car failed the study and a new engine was placed in the car. The car went back to the dealer the next day due to metal to metal grinding in steering at the slightest hint of a turn or curve
While driving on the freeway for about 10 minutes, I noticed the tach was approaching redline and discovered the car had gone into neutral but shift lever was in drive. I pull onto the shoulder and after stopping, placed shift lever into park. Revved the engine a couple of times and transmission went into gear with no other problems. This has occurred only once. I have been informed that this vehicle is being recalled by Chrysler for a similar issue. I have not been contacted by Chrysler as of yet.
- Sacramento, CA, USA
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Driving at approx. 20 mph, getting ready to make a right turn into a parking lot, battery light illuminated, instrument panel went black, total loss of electrical power and steering. Coasted into a parking space and returned to car in about 20 minutes. Car started and acted normal. Next incident was about 35 miles later driving about 35 mph in a residential area. Same senario, battery light illuminated black panel and loss of steering. Took 10 minutes for car to regain power and start. Third episode at about 45 mph, battery light flashed, I shoved shift into neutral, panel remained lit, but no RPM so engine had quit. I pushed start button, engine restarted and I put shift lever into drive. Took to dealer but no codes. This car is dangerous but issue cannot be duplicated at the dealership because it is intermittent. I am trying to get Chrysler to repurchase this death trap.
While driving in the morning in a neighborhood speed limit of 30, I decrease speed to come to a full stop and suddenly the vehicle shuts off engine power and power steering at approximately 10mph. Vehicle was unable to start until the 3rd attempt. Had the vehicle towed to dealer and they were unable to diagnose the issue until the vehicle stalled the 2nd time. They updated PCM/tcm, but still had stalling issues. This vehicle had stalled over 5 times and the dealer were not able to pin point the issue. My vehicle is now at approximately 15,400 miles. I feel like I'm on the edge and unsafe every time I get behind the wheel. Also had trouble with the automatic headlights not turning on and as well as the rear passenger windows not closing.
My knee hit the ignition key while driving to dallas and the engine shut down. I was able to pull the car over, figure out what happened and resumed my trip.
As I was driving, I slowed and braked for other vehicles at a traffic light. As I started to re-accelorate, I realized the car had stalled. When I got the car re-started, it was running very rough and the check engine, the traction control and the cruise control lights were all lit and/or flashing. After I got home, I decided to take it back to the dealer. This time, the car drove fairly normally with only the check engine light on. This is the third time this has happened in only 3600 miles. (the first time was at approx. 280 miles and the second time was at about 500 miles.) the dealer's service writer implied since this car has an electronic throttle control, it was my driving style at fault. I have driven several other cars with electronic throttles for several years (my previous car had 120,000 miles on it) and this is the only time anything like this has happened.
A D V E R T I S E M E N T S
- Seaford, DE, USA