This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall number: 19V-293 at the beginning of November 2018, I drove up to my house in the driveway, shifted into park, let my foot off the brake, and my car started rolling backwards! I tried shifting into drive again then to try to move it into park again but the light on the dash showed still in park, even though the shifter was in drive. I had to use the emergency brake to stop it from rolling away. The next day, I had it towed to the dealership (courtesy Chrysler Jeep Dodge in tampa, fl) but they said it was no longer covered under warranty and that in order for it to be repaired, I had to purchase the gear shift cable and it would cost me over $500 to replace it. I was furious as this is way outside of my budget. I was able to purchase a transmission shift cable bushing repair kit for $35 off of amazon. My husband and I were able to replace the bushing and it works fine (for now) but my concern is wondering, with this recall, if something is causing the bushing to wear down and break, causing these issues or potentially causing a vehicle crash. I just found out about this recall this month (June 2019) and apparently it's been ongoing since, at the latest, 2016"? and the dealership knew nothing about it" unbelievable. If the status is "recall incomplete, remedy not yet available" and it's been 3 years, the manufacturer should be able to allow us to trade the car in to a Dodge dealership for another vehicle that doesn't have a chance to cause this malfunction with a potential for a vehicle crash, without us getting the worse end of the deal.
The contact owns a 2015 Dodge Dart. While the vehicle was in park, the contact attempted to switch gears. The gear shifter moved, but the vehicle remained in park. The contact stated that the transmission would not move out of park; however, the lever moved to any gear. Also, the service transmission warning indicator illuminated. The vehicle was towed to premier Chrysler (3460 naglee rd, tracy, ca 95304, (209) 820-1800), but was not diagnosed or repaired. The dealer stated that the vehicle was no longer under warranty. The vehicle was then towed to an independent transmission shop who diagnosed that a new computer module needed to be installed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 165,000.
I pulled up to my job and placed my car into park. I felt my car start to coast backwards so I placed my foot on the brake placed my car in what it felt was reverse and back into park. I noticed when I changed shifts the lights on the shift were not changing and it felt like my shift handle wasnt attached to anything. I contact Dodge dealership in regards of recall number V34 (NHTSA 19V-293) was advised that the parts are available but Dodge has not made parts with recall numbers located on them. The two locations I have called and spoke with both advised they are unsure when the parts will come, but I have the option to pay out of pocket ($500) and get reimbursed at a later time.
The contact owns a 2015 Dodge Dart. The contact received notification of NHTSA campaign number: 19V293000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Minot automotive center (3615 South broadway, minot, nd 58701, (701) 289-9350) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
The contact owns a 2015 Dodge Dart. Within less than a week of owning the vehicle, the shift cable fractured and the vehicle could not be driven. The vehicle was towed to galeana Chrysler Dodge Jeep Ram Fiat (14375 S tamiami trail, fort myers, fl 33912, (239) 481-2600) for diagnostic testing. The results were not ready and the vehicle was not repaired. The contact was not informed that the VIN was included in NHTSA campaign number: 19V293000 (power train), which was related to the failure, prior to purchasing the vehicle. The manufacturer was notified of the failure. The failure mileage was not available.
- Ft Myers, FL, USA
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The contact owns a 2015 Dodge Dart. The contact received a recall notification for NHTSA campaign number: 19V293000 (power train). The letter informed the contact to wait for a second letter with the remedy. The contact stated that the vehicle stalled while attempting to park at his job and the gear would not shift into park or neutral. The gear remained stuck in the drive position and the keys were stuck in the ignition. The dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was 101,172.
The contact owns a 2015 Dodge Dart. While attempting to park, the gear shifter was engaged and became stuck in reverse. The contact received notification of NHTSA campaign number: 19V293000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob frensley Chrysler Jeep Dodge Ram Fiat (2210 gallatin pike N, madison, tn 37115, (615) 859-0000) was called and stated that the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 83,000. VIN tool confirms parts not available.
I received recall V34 notice 5/25/19. It says there is a problem with the transmission linkage. It warns you about getting out of the car when it still is in drive, but doesn't tell you how to turn the car off if the linkage fails in drive or reverse. The notice says engage the parking brake, but you still can't turn the engine off. I called the dealer and they tried and couldn't figure it out. I called the Chrysler 1-800-853-1403 number and they were no help!!!!! they keep saying just turn the key off. I explained it was a push button start and they had never heard of it!!!!!! consumer was told parts will be available next month.
The contact owns a 2015 Dodge Dart. The contact stated that the key failed to release from the ignition switch. Additionally, the vehicle had to be shifted into park, then reverse, and then into first gear to release the key. There were no warning indicators illuminated. The contact called gengras Chrysler Dodge Jeep Ram (460 Connecticut blvd, East hartford, ct 06108, (860) 289-0246) and was informed that the part was not available. The manufacturer was contacted and referred the contact to the local dealer for a temporary remedy. The failure mileage was 66,000.
Car will not shift when put foot on gas pedal but will rev. Dash will dim when this happens and bluetooth will shut off also. Usually happens when at a complete stop while it is idling and while going 30mph or less. Only happens while in the city. No problem while on highways. No check engine light comes on and no messages on the dash either. This problem has no pattern and will happen randomly. This 2015 Dodge Dart has around 52,000 miles on it. Just started happening about a month ago and has happened 4 times since. A recall has been issued for this car that sounds simalar, but that recall mentioned nothing about the dash dimming when this happens or the bluetooth cutting out. The car will violently jerk back and forth when this happens. Also it seems to happen when driving straight or making a turn. And this car has only had it happen while driving on flat roads, no hills. With no check engine lights coming on when this happens there are no fault codes either. So can't document it. We live in Minnesota and this has only happened in this state. Manufactures recall number is V34 and NHTSA recall number is 19V-293.
NHTSA recall number 19V-293. The shifter cable bushing on the transmission end of the shifter cable which can deteriorate and become detached from the transmission. I have called the Dodge dealership and told them that my wife was stuck and could not move do to this recall. The dealership and Chrysler have said, this recall does not have a fix date I was told by Chrysler that October would be the date. My wife is in fear for herself and our kids. Dodge has not offered anything to fix this issue. We are traveling in 2 weeks and now have to spend our vacation money to rent a reliable car" this is by far the worst I have ever seen a company fix an issue to keep their customers safe. This is a lawsuit waiting to happen. If you search about this issue, this has been an issue and recall since 2013" 6 years Chrysler has known about this and yet refuse to compensate their customers with anything to make this right. This is sickening to me. The car was in reverse and came to a stop, she shifted the gear to go in drive and nothing. The gear shifter will go forward and backwards without engaging the transmission. After figuring out about the recall. We had to pop the hood. Put my hand by the engine where it's hot, and pop the transmission shifter back onto the transmission plate. This is ridiculous. A third degree burn will cause a lawsuit.
The contact owns a 2015 Dodge Dart. The contact stated that the vehicle made an abnormal rumbling noise. The contact stated that the gear shifter was stuck in second gear and hesitated. There were no warning indicators illuminated. The contact received notification of NHTSA campaign number: 19V293000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called ourisman Chrysler Dodge Jeep Ram (12430 auto dr, clarksville, md 21029) to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 31,250. VIN tool confirms parts not available.
2015 Dodge Dart. Consumer writes in regard to shift cable recall and receiving reimbursement for repairs. The consumer stated the repair should have been covered under recall.
The contact owns a 2015 Dodge Dart. While attempting to accelerate from a stop, the vehicle failed to accelerate and shift into gear. Also, an abnormal grinding noise was heard and the check engine and TPMS warning indicators illuminated. The vehicle was taken to an independent mechanic, but they were unable to duplicate the failures. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
Car has issue shifting between neutral and gears while driving. While in drive and acceleration is added car stalls and will occasionally burn clutch shifting between gears as if in neutral. If any acceleration is added car will rev as if in neutral. This happens at all speeds 20-30% of the time and appears to be getting worse. When braking to a stop the clutch burns 20-30% of the time when down shifting and fills cab with smoke. At complete stop entered drive and let off of brake. Engine accelerated to 3K RPM's then grinded gears trying to automatically shift into the appropriate gear. After grinding abruptly grabbed gear and functioned again. Acceleration from complete stop, car stalls before finding gear.
Clutch rattles and vibrates. I already replaced it at my cost since refused to cover transmission clutch is still under warranty. Car has 51K miles. Replaced were the clutch, clutch pressure plate, slave cylinder, throw out bearing, deteriorating master cylinder to the slave cylinder was excessive for the mileage and wear on the car.
The contact owns a 2015 Dodge Dart. While driving various speeds, the gear shifter independently shifted into neutral and all the warning indicators illuminated. The vehicle was taken to nissani brothers (located at 5750 mesmer ave a, culver city, ca 90230, (310) 313-3400) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired. In addition, while driving, all the warning indicators illuminated, flickered, and turned off one by one. The contact also stated that the vehicle failed to accelerate. The vehicle was not taken back to the dealer for diagnostic tesing or repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 70,000.
The contact owns a 2015 Dodge Dart. Less than six months after purchasing the vehicle from vann Dodge Chrysler Jeep Ram (899 S delsea dr, vineland, NJ 08360, 856-794-9700), it stalled numerous times without warning. A passerby and an independent mechanic noticed that the oil reservoir was completely empty. There were no warning indicators at the time of the failures. The vehicle was taken back to the dealer and they kept refilling the oil with no solution other than providing an oil consumption test. In addition, there was a drastic loss of power and speed due to the transmission assembly. There was no mention of NHTSA campaign numbers: 15V542000 (power train) or 16V113000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was not available.
I was driving to my residence when the transmission went out of gear and would not shift into any gear. Fortunately I was in my neighborhood when it happened and the tow service had to call the dealer to get the car rebooted and turned off, as it was still running. This happened in close to my house and I was lucky that it did not happen on the interstate. I am reporting this as it is a real safety issue. It has happened twice in the last three days. The first time was Sunday the 17th if March and again on the 19th of March 2019. The car was towed to where I purchased it, (hill- kelly chrystler, Dodge, Jeep pensacola, fl. (xxxx). This is my father's number (xxxxx). Please contact him as he is helping me. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Valrico, FL, USA