The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA campaign 13V238000 (power train) and notified an authorized dealer for the recall service. The dealer stated that the manufacturer had not updated information to remedy the recall and did not have a timeframe available for the repair to begin. The manufacturer was not contacted. The approximate failure mileage was 15,000.

- Des Moines, IA, USA

I bought my 13 Dart (1.4 w/6spd) and at the 200 mile mark the car began to "surge" when shifting through 2nd and 3rd gear, from 2,700 to 3,300 rpms. Initially it was just annoying and noticeable. My 1st trip to the dealership didn't solve the problem, but the service manager told me Dodge said it is a normal function of the multiair turbo, and I should switch to premium fuel. While at the dealership I drove a used 1.4/6spd and it had the same surging issue. Another week went by and at approx 1,400 miles the surging could be felt in 4th gear. A second trip to the dealership didn't resolve the problem. Again, Dodge told the service manager "it's normal. Switch to premium." I then switched to premium and after three full tanks the vehicle now surges in 2 to 6th gear, all around 2,700 to 3,300 rpms. Additionally, on multiple occasions the vehicle was going 45mph in 4th and when I tried to speed up the car would surge violently and I had to pull over to avoid oncoming traffic because the car would not go any faster. Now, a third trip to the dealership still no resolution. Now, at 6,100 miles, I was driving through wva hills and in 6th at 75mph the car began to violently surge causing me to pull over out of the way of oncoming traffic behind me. I have switched back to 87 grade gas but I only get 39mpg avg vs 45mpg avg I was getting. Initially, I was excited about my new purchase and the dealership communicated with me extensively. Now that they have no resolution for this "normal" surge the GM won't call me back or answer my calls. When I called Chrysler the initial case manager took my case for investigation, but after only 2 days she told me the case has been forwarded up to a higher level executive investigation team, but in over a week I have heard nothing. Now even the initial case manager won't respond. Dealership acknowledges the surge issue in every repair invoice.

- New Bern, NC, USA

My vehicle was parked in my driveway from Feb. 21, 2013 from 11:30 am to approximately 4:00 pm when it rolled down the driveway hit a tree and stopped in the middle of the street. The car was parked in first gear and the parking brake was engaged. The driveway has an approximately 20% slope at the location the car was parked. The second incident took place on May 2, 2013 approximately 1:00 pm. The vehicle had been parked in the same location for three weeks as I was out of town. It was once again parked in first gear, with the parking brake engaged. As I approached the vehicle it began to roll down the slope it was parked on. I have witnesses for both incidents. Chrysler has inspected the vehicle twice and reports there is nothing wrong with the brakes or transmission.

- Moraga, CA, USA

When driving down the highway, I attempted to downshift to change lanes. The clutch basically popped and went to the floor. I then had to swerve in traffic in order to get off the highway. I have a 2013 Dart SXT with the 1.4L multiair engine and the 6 speed transmission. After looking around on there web, this is apparently not an isolated incident and may actually be a known issue with the vehicles. Chrysler needs to not only fix this problem, but it should be recalled as it can happen at any time. I have found that some vehicles have this happen in as little as the first few days of ownership or as in my case, after a few thousand miles. It is dangerous. I would put in the VIN, but the car is currently at the dealership as this happened today. Thank you.

- Frisco, TX, USA

2013 Dodge Dart SXT with 1.4 liter turbo and dual dry clutch transmission. Vehicle going downhill, in traffic, after light turned green. Vehicle would not shift from second gear, both in automatic and manual modes, until we were able to pull over and put the vehicle in park.

- Chatsworth, CA, USA

On 02/18/2013 car would start, but would not go in to gear, error message read put in to reverse and try again. Would not switch into reverse or neutral or drive at all, it was very cold that morning (27) dealership says it is the transmission, still waiting for the parts (03/05/2013).

- Montgomery Village, MD, USA

This vehicle shifts so bad and that cars I've driven that were 5 - 10 years older shifted better than this. It downshifts while braking and sometime it is a very jerky downshift.also it slams/jolts into first gear while rolling at about 3-5 miles per hour once the pedal is pushed. It also is the worst at changing gears during stop and go driving because it is so jerky and bouncy after braking then accelerating and I don't see why a car that is brand new should do this. After taking it to the dealer and having them tell me to brake it in first, I have done so and have 700+ miles on it and have had them perform transmission flash updates with no effect on the shifting problems. I can't see how this transmission( and all parts that work together with it )will last with these sort of things happening. Also it bogs out because it won't downshift when it should and stays at about 1300-1400 RPM's when it should be about 4-5000 RPM's higher. I've driven new cars and the Dodge Dart 2013 SE 2.0 liter model seems like it wasn't ready yet for the road.the acceleration is very bouncy too when it should be a steady acceleration.

- Eureka, CA, USA

My assessment, which is based on engineering expertise not empirical evidence, suggests that, rather than responding to driver controlled by-wire" instructions to brake preparatory to a hard right turn into our driveway, the vehicle took control of the throttle, brake, and (drive-by-wire ?) clutch propelling itself 20 meters further down-road to the river shoreline. Perhaps reading the brake command as an acceleration instruction (or "?") the vehicle continued forward and drove itself off the road, tumbling 2 metres onto a beach, then from the beach onto the river ice which extends out towards mid-river. It continued across that ice only to end its forward progress at the ice/water boundary where it plunged into open water within 100 meters of home. These events effectively ending a journey home with death. The ottawa coroner reports no indication (such as blood alcohol levels / medical events) to indicate the driver contributed to this outcome in any way. If the driver is not responsible then responsibility for this event lies with the vehicle and the vehicle alone. It is worth noting that (1) my son is a professional AZ licensed driver (2) having fished it often, is intimately familiar with the road/ferry boundary immediately adjacent to our home (3) were mechanically operated steering all that remained under his control he would have had three choices: Right into the river; straight ahead into the river, or left onto a beach formed by the deposition of river silt over time (the car went left off the road) (4) the record left by his body shows arm and fist posture that suggest deployment of the airbags literally forced his hands off the steering wheel. Strapped and pinned to their seats by the vehicles safety systems, my wife and son were helpless onlookers as the vehicle delivered them to their death. Black box analysis to follow.

- Watertown, NY, USA

One month old Dodge Dart rallye was parked on a steep driveway the morning of 01/20/13. The emergency brake was engaged and the dashboard light for the 'parking brake engaged' was lit. The car sat idle for about a minute and was also idle after getting out of the car for >30 seconds. At that point the car started to roll backwards down the driveway where it crashed into a wooded area striking several trees. The parking brake handle was still up and appeared to be engaged. The damage to the car was estimated at $2400.

- Raleigh, NC, USA