This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver pulled truck into slightly inclined driveway and shifted into park. Vehicle was idling. Both driver side and passenger side windows were open. Driver put driver side power window up. The button to raise the passenger window from driver side does not work. So driver got out of vehicle, left the driver side door open and walked around rear to get to passenger side. Passenger window was open. Driver unlocked passenger door, opened it, and put power window up. Driver left passenger door open as there was something on the seat to pick up once vehicle was off. Driver walked back around vehicle. As the driver was approaching the driver side to turn the vehicle off the vehicle started drifting backwards. Driver tried to stop vehicle but momentum was too strong. Open passenger door struck wooden mailbox post and vehicle stopped. Vehicle drifted approximately 8-10 feet. Damage in form of dents was incurred to passenger door. Driver checked to see if maybe he had left the vehicle in drive, or shifted to reverse, not park. Driver concludes the vehicle was in park. To check this, the driver reenacted the sequence with the vehicle in both drive and in reverse at the same position on the driveway. The vehicle left in drive did not move. The vehicle left in reverse immediately drifted backwards. The unknown is that in the original incident the driver estimates that the vehicle was in park for nearly one minute, if not more, before drifting. During this span the driver 1) put up the driver side window - 10 seconds 2) walked around the back of the vehicle to passenger side - 10 seconds 3) opened the passenger door and put up the passenger window - 10 seconds 4) walked around the back of the vehicle again to the driver side - 10 seconds 5) approached the key to shut off the vehicle when it began to drift.
Lat year we bought a 2007dodge Dakota new. 2 weeks after we drove it off the lot all the power windows went out. Since then it has been taken in to be fixed 9 times for the same issue. They cannot find the problem but the windows go out with 2 weeks from replacing the fuse almost every time. We did send away the post card to Chrysler to make them aware of the lemon before a year from the purchase date to ask for mediation to resolve the issue. We were told to take it in to be fixed yet again and again and they would not offer any other compensation or resolution. Now we have run out of time to file a lemon law suit and we cannot get anyone at Chrysler to call us back.
- Aurora, CO, USA
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- Sarasota, FL, USA