This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We bought a new 2005 Dodge Dakota quad cab V-6 from magnussens in aburn California. When parking from our return trip 200 miles away we noticed a noise, as if the tires were rubbing. Made an appointment with the Dodge dealership in our area for July 19th. They inspected the truck and said that the serpentine belt and tensioner would have to be replaced. This, if not fixed could cause lose of power steering, ac etc. As stated in the owners manually. However, they could not perform the work until they called Chrysler Corp and get authorization. This took 1 week. I called magnussens of auburn to let them know. Did not get a follow up. Didn't even get the report card on the business the were so anxious for us to get and fill out regarding there service. Sport Chrysler repaired the truck. Also at this time the brake lines were adjusted. The brake hoses were extremely tight, this could cause the brake lines to rupture. See other complaint regarding rotors, and suspension, which magnussens auburn ( brian bk) said we caused in the 300 miles we drove the truck. Wc.
- Fort Bragg, CA, USA
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- Fort Bragg, CA, USA