This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dodge manufactured my vehicle with a 20 gallon tank, though it was built for the spec of a 22 gallon tank and and all the electronics were set to a 22 gallon tank. When I noticed the erroneous output from the computer I asked my dealer to investigate. This is when they discovered that I had a 20 gallon tank and that my model would not accept a 22 gallon tank. They also mentioned that they had others on their lot at the time with the same problem which Dodge has printed new window stickers for since then. The only thing they could do is adjust the computer to be correct. My complaint revolves around the trucks that were sold with this condition, I believe a tsb should be issued to correct the computers to 20 gallon tanks and to notify the owners of the potential problem. Since bringing this issue to Dodge attention, they have been very evasive in their response when I asked what they are going to do for all the owners affected by this. I believe it poses a potential safety problem in that if an owner relies on the computer, they could run out of gas at an inoppurtune time. Like in the middle of a freeway.
- Milpitas, CA, USA
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- Milpitas, CA, USA