This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Goodyear tires: I purchased a 2002 Dodge Dakota in June, 2002. From day 1, I had trouble steering. After 3 trips to the dealer, I learned today that the Goodyear tires were defective. I was told to immediately get new tires. The Goodyear dealer was unresponsive to my need. It was obvious that he did not want to deal with defective tires. I went immediately to a Michelin (sp) dealer and purchased 4 new tires. The Michelin folks could insert a car key fully inside splits that were in my tires. I found news reports of abc investigating Goodyear but obviously this is not getting to the public, either through the media or dealers. No incident but only because I took the truck in for an oil change and again complained about difficulty keeping the truck on the road. This complaint is sent in hopes that an investigation will start. I was told that the tires were from a "bad batch". how many tires are in a batch and where are the other tires? please respond and let me know the appropriate actions to take. I was most fortunate because I drive 70 mph on interstate-10 daily. The oil change may have prevented an accident and perhaps my life. Respectfully, patricia hunter
- Jacksonville, FL, USA
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- Jacksonville, FL, USA