This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No parts were available for recall D47 concerning ball joints. As of 2/20/05 the dealer still had no parts and was unable to tell the consumer when the parts would become available.
Recall campaign: 2002 Dodge Dakota have upper ball joints problems. Recall campaign: The consumer received a recall on his vehicle dealing with the upper ball joints. The dealer told the consumer that the lower ball joints were bad but not included in the recall. The consumer requested information on why only to replace the upper ball joints if the lower ball joints were still bad and what recourse he has other than contacting Chrysler.
Recall campaign: 2002 Dodge Dakota have upper ball joints problems. Replaced upper ball joints. Recall campaign; the consumer received a safety recall notice to have the upper ball joints replaced. The consumer was told that the tie rod replacement and front end alignment would not be covered. The consumer had the ball joints replaced prior to receiving the recall notice.
NHTSA recall campaign 04V596000 concerning front ball joints. This vehicle was included in the recall, but there were no appointments available until may, which could be dangerous because the wheels could fall off.
Recall campaign 04V596000 concerning ball joint wear. Owner received notification from the manufacturer in January 4, 2005. Owner contacted the dealer, and was told that parts were not available, and there was no indication as to when the parts will be made available. Also, contacted the manufacturer, and they too were unable to give a dare as to when parts will be made available. The consumer stated that the vehicle sways from side to side.
- Edgewater, MD, USA
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NHTSA campaign 04V596000; daimler chrylser issued an upper ball joint recall. This vehicle was included in the recall, but there were no available appointments until may, which could be dangerous because the wheels can fall off.. consumer stated no available appointments until may was ridiculous since this was a safety issue.
Recall 04V596000 concerning ball joint wear. Consumer received notification from the manufacturer regarding the recall on ball joint wear. Consumer notified the dealership and scheduled an appointment. When the consumer took the vehicle to the dealership for the scheduled appointment consumer was informed that the parts needed to repair the vehicle were not available and there is no date of expectation either.......
Consumer could hear a clicking noise while driving at any speed. Vehicle was taken to a repair shop, and mechanic determined that both front upper and lower ball joints needed to be replaced.
Consumer complained about upper ball joints problem. Consumer took the vehicle to the dealer several times. Dealer inspected it, gave it a wheel alignment, and then said there was nothing wrong. Currently, manufacturer is recalling the 4 wheel drive. However, this vehicle is a two wheel drive.
NHTSA campaign 04V596000; daimler Chrysler issued an upper ball joint recall. This vehicle was included in the recall, but there were no appointments available until late March 2005.
Vehicle was taken to dealer for the upper ball joint recall. Dealer told consumer that the lower ball joints wore out as well, and needed to be replaced. Manufacturer stated no recall. Recall campaign; NHTSA campaign id number : 04V596000 dealing with upper ball joints. The recall did not include the lower ball joints with the same defect. NHTSA campaign id number : 04V216000; dealing with the windshield wiper motor. The consumer stated that the windshield wiper motor was serviced and had at least one failure since the repair. NHTSA campaign id number : 03V389000 dealing with the dash wiring harness repaired by the dealer.
Vehicle is 2002 Dodge Dakota sport plus quad cab 4X4, with 58,000 miles on it. When I took the vehicle to a brake repair shop for rotor / drum resurfacing, it was discovered that the ball joints in the front suspension of the vehicle have worn out, are loose, and need to be replaced, at a cost in excess of $850. I have not replaced the ball joints yet, but will have to soon. I feel the ball joints should have lasted longer than 58,000 miles.
Upper and lower ball joints required replacement after 2,000 miles of ownership. This was brought to the dealers attention. The dealer would not fix the problem, stating it was a wear item. It should have been caught and fixed before offering the vehicle for sale, but they claim otherwise. I was forced to replace both sets of ball joints on my own. Since then, DC has recalled the upper joints. The upper joints created a situation causing the lower joints to fail also and should be covered in their recall. They also do not specify covering the alignment needed after joints are replaced. The recall should be reissued covering upper and lower ball joints along with alignment to remedy the situation in this recall failure.
Consumer received NHTSA recall 04V596000 concerning ball joint wear. Dealer refused to honor the recall because the vehicle was not purchased at that particular dealership.
Front end of truck would make noise when hitting bumps the steering wheel would shake violently. Oth ball joints on the passenger side were defective. The upper had nearly 1/4" of up and down travel and the bottom was completely broken. It is amazing that the wheel didn't fall off completely. Replaced both passenger side ball joints. Had to purchase them from an aftermarket vendor do to Chrysler having them on national backorder. The only part that they had available was a complete a arm assembly at a price of $250 each versus the $50 for the ball joint itself. I find it somewhat strange that 2wd versions of the Dakota and durango are not being covered under the recently announce recall. Having managed auto parts stores for several years, are customer complaints and sales are just as high on the 2wd parts as the 4WD.
I have a 2002 Dodge Dakota 2wd truck. I have just been rejected a Virginia inspection because the upper ball joints in my truck are about to come out. The local Dodge dealer told me that the 2wds are not included in the recall. If the Dakotas are made with the same parts for the same place. Isn't it likely that all the parts are faulty. Now I have a truck that will not pass inspection and a $400 problem to fix on a truck that only has 40K miles.
Told by four people at work that they had problem with there ball joint and had to replace them on Dodge Dakotas truck, ask Dodge dealer they said they go bad because of Michigan roads, I ask him what about the other 49 states.
I brought my Dodge truck (2002) reg. Cab (no 4X4) to the dealer back in 01/30/2003 I had 6470 miles on it. I complained about a thumping noise in the right front tire when I go over a bump. Pryer to this when I was getting an inspection a week earlier they told me my ball joint was bad. When the dealer took it in they said that the ball joint play was within specification and found nothing wrong. To this day I still have the same thumping noise in the right front tire/ball joint. I am very worried that this is has been a problem all along and has been covered up. What should I do now.
A D V E R T I S E M E N T S
- Myerstown, PA, USA