This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Reported a popping sound on the right front of vehicle to dealership appro. One year ago, informed nothing was wrong. Upon a personal inspection during a routine oil change I noted that the right upper control arm ball joint had prematurely failed.(current vechicle mileage 16,000) purchased replacement control arm and installed per manufactuers instructions. I have saved the old part. My concern in this matter is, if these same parts are used on both Dodge Dakotas and Dodge durangos and this part is prone to premature failure, what will be the end result?
While driving 25 mph, the consumer heard a noise coming from the front end of the vehicle. A few seconds later the vehicle went to one side and collided with a tree. The consumer was knocked unconscious in the collision. The cause of the collision was the spindle and the wheel separated from the vehicle. The manufacturer and the dealer were aware of the problem.
- Maurepas, LA, USA
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- Chicago, IL, USA