This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2000 Dodge Dakota has worn out ball joints. There is no way these things should have worn out. I could not find anyplace to grease them. My dealership said that there is nothing they can do about it. My teen son is driving this truck as little as possible. I can't believe Chrysler is sticking there heads in the sand!
When vehicle hit a bump a clicking sound came from the front wheels. A mechanic examined the vehicle and determined that upper ball joints were severely worn out. Also, rotors on both sides were warped to the point that they couldn't be turned safely.
Dealership informed consumer that front upper ball joints were worn out. Consumer was not having any problems at this time. Dealership did not resolve the problem.
Dealership informed consumer that upper front ball joint were worn out. Consumer was not having any problems at this time. Dealership had not resolved the problem. Consumer received a copy of a consumer report regarding the problem with ball joints on vehicle, but manufacturer said they don't know about the existing problem.
My husband and I use to own a 2000 Dakota quad cab.I don't recall exactly when we discovered the problem, but I do remember the cost to fix it was going to be approximately $2000. We originally thought it was a tire or brake or an alignment problem. Ours didn't squeek or clunk, ours shimmied so bad our watches on our arms (while driving) rattled. When we took it in to the dealer they told me that it was caused due to us not putting the original tires back on the truck when we replaced the tires. Putting original tires back on the truck did alleviate enough of the problem that we traded the Dakota for another vechicle without taking a tremendous loss as was the situation when we tried to trade it in before returning the tires to original. For those who might believe it was due to oversize tires that was not the case. We only put cooper tires comparable to the originals on the truck, but Goodyear is the only maker of the size of tire we needed and those tires were on back-order.
- Princeton , TX, USA
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While driving the front of vehicle vibrated severely. Consumer replaced the tires, but mechanic told her they could not do an alignment due to ball joint failure.
Uneven wear of front tires prompted an alignment. During alignment inspection, upper ball joints were found to be "severely worn". otherwise vehicle drove normal.
My 2000 Dodge Dakota truck had to have the upper right ball joint replaced. The truck has under 38,000 miles of light-duty use. This seems too early for this type of part failure. When will the other ball joints fail?
Most recent problem. Ront end: 1) "clunking" noises followed by front wheel assembly break. Front wheel assembly disengaged from vehicle while driving. Hostory of brake problems: 1) rear drums ineffective, and lock up under humid condition after sitting. 2) front rotors warped X2 occurences. Dealer replaced pads and rotors. Second incident "nott covered under warranty." 3) front brake pads fall and wear diagonally resulting in ineffective braking. 4) generally poor and unresponsive braking.
Most recent problem. Front end: ) "clunking" noises followed by front wheel assembly break. Front wheel assembly disengaged from vehicle while driving. Hostory of brake problems: 1) rear drums ineffective, and lock up under humid condition after sitting. 2) front rotors warped X2 occurences. Dealer replaced pads and rotors. Second incident "nott covered under warranty." 3) front brake pads fall and wear diagonally resulting in ineffective braking. 4) generally poor and unresponsive braking.
While driving at 30 mph and without warning the front left wheel separated from the vehicle, the suspension collapsed completely, severing the body of the vehicle which collapsed to the ground. The towing mechanic determined that the upper ball joints wore out.
Heard a lot of squeaking and clunking, took to dealer and was told upper ball joints have gone bad along with inner tie-rods. This would cost around $1200 to fix, that cost could be reduced alot if a person could find non-oem parts but instead you are forced to buy from Dodge and then you cant even buy the individual tie-rods you have to buy the entire steering assembly. Dodge knows this is a problem and did help with the cost of the parts but this is not something that should go out on a vehicle with only 45000 miles, especially when if either part had failed completely I could have lost total control of the vehicle.
While driving 60 mph the vehicle would vibrate and pull to the right when the brakes were applied an independent shop determined that the upper ball joints needed to be replaced. The problem still exist.
Vehicle was taken to dealership for ball joint replacement. Wheel came off, and consumer had vehicle towed. Dealership refused to repair ball joints. Also, they would not allow consumer to speak to any diamler Chrysler Dodge personnel, and they were not giving any adequate information concerning repair cost or even if they would repair the vehicle.
The consumer took the vehicle to the garage for inspection and the mechanic determined that the upper ball joints failed. The upper ball joints were replaced twice at 30K miles. The service dealer and Chrysler told the consumer that there was no problems with the ball joints and there were no recalls.
A D V E R T I S E M E N T S
- Rochelle, IL, USA