This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving home from work in my 2000 Dodge Dakota pickup truck. She heard a knocking noise and the engine locked up. Fortunately she was able to coast to a stop (she of course lost all power assist to the steering and brakes). The dealership denied my extended warranty claim so I purchased a rebuilt engine block and I am in the process of having it installed. There was excessive sludge buildup in the manifold and a piston rod had broken.
I bought a 2000 Dodge Dakota brand new from nelson auto group in marysville, Ohio. The truck is less than 3 yrs old and only has 55,000 miles on it, which 95% of them are highway, and the engine went bad. I took it back to nelson's and they said the motor might need to be replaced due to somethings they found when it was hooked up to a machine. They are not really sure what exactly is going on until they tear it apart and really looks inside. They say it will cost a couple of hundred dollars to do that, and probably a couple hundred more to fix. If I just wanted to replace the engine on a truck that is less than 3yrs old, it will cost $4,624. The service department said they contacted the diamler-Chrysler representative and they are not willing to cover the repair or even help with the cost. I contacted the diamler-Chrysler corporation myself and was told that a decision was made and they won't discuss it any further. The customer service person I spoke with (sandy norris), said she wouldn't let me speak to anyone else regarding the issue and disconnected the call. It is very troubling that we as consumer allow this type of inferior product to be sold to us. Then be told that unless we buy more of a warranty they won't back anything.
I bought a 2000 Dodge Dakota brand new from nelson auto group in marysville, Ohio. The truck is less than 3yrs old and only has 55,000 miles on it, which 95% of them are highway, and the engine went bad. I took it back to nelson's and they said the motor might need to be replaced due to some things they found when it was hooked up to a machine. They are not really sure what exactly is going on until they tear it apart and really looks inside. They say it will cost a couple of hundred dollars to do that, and probably a couple hundred more to fix. If I just wanted to replace the engine on a truck that is less than 3yrs old, it will cost $4,624 the service department said they contacted the diamler-Chrysler representative and they are not willing to cover the repair or even help with the cost. I contacted the diamler-Chrysler corporation myself and was told that a decision was made and they won't discuss it any further. The customer service person I spoke with (sandy norris), said she wouldn't let me speak to anyone else regarding the issue and disconnected the call. It is very troubling that we as consumer allow this type of inferior product to be sold to us, then be told that unless we buy more of a warranty they won't back anything.
Engine partially stalled once and then again - engine trouble light came on. Upon stopping vehicle, noted that auxillary fan continued to run even though engine was cool. Noted a smell of burning plastic and discoverd fan relay in fuse box was smoking and extremely hot. Upon removal of fan relay, the fan stopped, and smell of burned plastic stopped. Returned vehicle to dealer for repairs on 8/3/02.
Bad rotors after 12,000K, dealer will not cover. Low idle and engine studdering at 400 RPM after 2 PCM recalls for reprograming, dealer can't find problem with idle. Problem with the baffles in the gas tank, you can feel the fuel moving around when you come to a stop at about 3/4 full tank. Condensation in oil filler cap. Sounds like I bought a 2000 Dakota. I've found countless entries of the same complaints on the internet. Nhts need to get on Chrysler about these problems befor someone really gets hurt. Specialy the problem with the brakes.
- Hollywood, FL, USA
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Engine problem due to oil sludge. Had engine cleaned by jiffy lube during an oil change after tech showed me sludge in oil cap and in the tube where you pour in the oil. Started having oil pressure problems and took it to dealer. They say that damage has been done to engine bearings and maybe rods and that at the best it will cost $4000 to fix. Not for sure if they will cover it under the warrenty even though truck is not 2 years old and under the milage. I have seen all over the internet that Dodge trucks are having problems with oil sludge. I hope that you can help.
When turning very sharp corner vehicle dies. Vehicle could easily be rear ended. Also, gears do not engage properly. When shifting into drive it reads that it was in a different gear.
As of 10/22/00 until 01/14/01 I have had 18 problems with vehicle. Wont start at different times, but will restart after several minutes. Transmission stays in 3rd gear or slips in & out of gear. Brakes make growling noise & shutter. Truck will die with no warning. Has spark knock with 87 or 89 octane fuel. Many problems.
Vehicle dies in middle of traffic and backing up intermittently, causing a safety hazard. Also, there is a clicking noise coming from left front suspension.
2000 Dodge Dakota with 4.7L engine skid plate and 4-wheel drive when oil is changed the filter is hard to remove because of the sskid plate. The oil from the filter spills on the skid plate(about 1qt.) and aloud to drain onto the ground. How many vehicles are driving around leaking oil on the ground.
Engine shut off at 75mph, no warning, had to wait 10min to re-start. Truck pulls to right dealer algn to factory specs, still pulls and at low speed 10-15mph pulls hard when apply brakes, dealer say's it's road crown, pulls on all roads and with different tires and wheel setup(wb on right is 130 3/16 and on left 131 5/15)
While driving at any speed vehicle just died without warning. It was taken to the dealership. Dealer has not been able to correct problem. This has been an ongoing problem since April of this year.
Vehicle experiencing ongoing shutdown/stalling problem. Vehicle been in / out of dealer's repair shop on three occasions, and dealer was unable to correct the problem. Also, informed consumer that they refused to look at the vehicle any longer until manufacturer would forward a correction to the problem.
A D V E R T I S E M E N T S
- Lorain, OH, USA