This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact states that on 12/14/06, he took his 1999 Jeep Dakota sport in for a tire alignment because his tires were wearing unevenly. The mechanic told him that he couldn't do the alignment because all four ball joints upper and lower had gone bad. The contact did state that he had heard about the recall on the Jeep Liberty's and was concerned about his vehicle because he has the same problem. The contact states that he did contact Chrysler corporation on 12/21/06 and was told his vehicle warranty had expired and it was his responsibility to repair the vehicle. The contact informed the Chrysler representative that he has only had the vehicle for 1 1/2 years. The representative took his complaint and gave him a reference # 15798865.
Replacement of ball joints and additional parts that were wornout, and the truck had only 68,000 miles, $900 repair costs, definitely a hazard that could have been averted by the manufacturer, and I would like reimbursemnt for my problem that alot of vehicles of Chrysler-dailmer Dodge Dakota P/uhas had.
My 1999 Dodge Dakota needed ball joints and numerous other front end and steering components at only 30000 miles. In my opinion, this was due to a lack of lubrication because there are no grease fittings on my truck's ball joints. If I had not caught this in time, I could have been killed when my wheels fell off. I am concerned that as my truck ages, this problem will reoccur because the replacement parts used were identical to the original part that failed. I have met numerous other Dodge Dakota owners who have had similar problems. Please help us.
- Woodinville, WA, USA
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- Martinville, VA, USA