This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 11/21/01 I took my Dakota in to cumberland ave. Garage for inspection. I usually go to lee auto mall. I was in a hurry to get the truck inspected so I went to cumberland garage. I came upon a repair order from cumberland ave. Garage. Aside from some minor repairs they had listed both upper ball joints as needing repair. At $298.74. I ended up taking my truck to lee auto mall in westbrook (me.) they never mentioned the ball joints had a problem. Note the date of the repair order from cumberland garage as being 2001. This means lee Dodge let me drive a vehicle that wasn't safe since 2001! I brought my truck in to lee Dodge this past summer. I was told both my ball joints and upper control arms needed to be replaced!the cost was $900. I mentioned I knew at just46K mls. It was unusual for a vehicle to have ball joints that needed replacement. I said this type of problem usually didn't occur until about 100K miles. I was told this was untrue. Also note when cumberland garage noticed my truck needed ball joints repaired my truck had only about 37K miles. 11/04/03 I had a minor accident.the short of it : I lost control of my tires. My wheel would turn but my front tires would not respond and my rear tires were stuck/spinning on piles of wet leaves. I stepped on the gas while trying to turn my vehicle and the gas did not respond. My break went to the floor and then all of a sudden my truck thrust forward and hit my brothers car. I have had a lot of trouble sleeping just thinking about what could have happened to me, someone I love or someone else just because lee Dodge wanted to squeeze money out of me. Or because Chrysler did not want to tell their customers they had put faulty parts in their trucks. I suppose I should contact a lawyer with regards to this matter. I am very upset I have been driving a vehicle that may have caused an accident at any time! do you have any advice for me?
Consumer was traveling about 20mph on a residential street and sun was bright and blinded her. Consumer hit a trailer which was parked on the right side of the road. Upon impact, driver's side airbag didn't deploy.
A D V E R T I S E M E N T S
- Goose Creek, SC, USA