This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle has been in the shop 18 times in less than 2 years. The biggest problem is with the brakes. The dealer tells me they are supposed to operate that way. These brakes are so bad I no longer call them anti-lock brakes I call them anti-stop brakes. Do I have to kill someone in an accident for them to be fixed? all I know is I have ordered a new truck and it is not a Dodge! I hesitate to even ride in any Chrysler product!!!
While driving to work, both the ABS and brake lights came on. Took the truck straight to a dealer and they found "no codes" in the computer. Have taken the truck to another dealer and they can't find anything wrong. Both dealers claimed to have throughly checked the brake system and found nothing wrong and it was not dangerous. I called chyrsler customer care and reported the problem. They told me "if it happens again, take it to the dealer". it is a daily occurance. If I were to take the truck to a dealer every time the lights came on, I would never be able to get to work. I checked the brakes the other day while the lights were on, and the ABS system does not work!! the tires locked up without much effort. I was also told by the second dealers service manager, "even if the ABS pump is not working properly, you still have old fashioned non-ABS brakes". I am sorry, but that is the wrong answer.
- Ft. Worth, TX, USA
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- Sheboygan, WI, USA