This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ball joint failures: Truck failed state inspection due to defective upper and lower ball joints or ball joint and lower control arm. Another ball joint had been replaced the previous year. All defects occurred at about 50,000 miles. This is common problem with Dodge Dakota and Chrysler will not pay for repairs. Problem is well documented on dozens of internet sites, blogs, etc and all mechanics and state inspectors all nod knowingly about the Dodge pickup. This is safety issue and failure of ball joints is not a problem in almost any car except Chrysler products. How do they get away with this safety issue which can cause loss of control and crashes and at under 50,000 miles. It is time NHTSA forces Dodge to recall and reimburse all costs to those already having paid for such repairs. This should be applicable for any year vehicle up to at least 100,000. I have owned over a dozen vehicles and most driven over 100,000 and one at 145,000 and one 200,000 and have never replace but one ball joint on a 1970 cutlass. Only one high mileage vehicle with cv joints but maybe no ball joints had to have a cv joint replaced. This does not speak well of Chrysler/Dodge.
1997 Dodge Dakota club cab 2 wd pickup had excessive tire wear at 25,000 miles so all tires replaced. Tires had been rotated every 7,000 mi. After tire replaced took to Dodge dealer for front end alignment. Dealer refused because they said front ball joints needed replaced costing $900. When asked if this was unusual dealer said no and that ball joints could wear out in 10,000 miles. I called daimler Chrysler to complain and they refused my request for assistance saying no problems of this type have been reported. The truck was never driven off road, never involved in an accident, only driven to work and home within 40 miles of my home. Truck was never abused and I feel the ball joints (and tires) should not have worn out in this small amount of time. I am an engineer and believe there is a design or manufacturing problem that led to this premature failure. I have continued to drive the truck without replacing the ball joints yet since no one has told me there is any safety reason not to. The truck drives fine, straight, and easy.
While driving vehicle would be hard to control. Vehicle would jump to left or right suddenly. Dealer has replaced ball joints 9 times, and problem still exists.
Upper and lower ball joints have failed at 50,000 miles which could cause other damages. Tsb was sent out by manufacturer, but only covered 4 wheel drive vehicles.
Left hand upper ball joint is coming apart from steering tie rod which could cause complete loss of steering capability. Consumer has contacted the dealer.
- Tie Plant, MS, USA
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Prior to exp. Of warranty, (36000 miles) vehicle was brought into an independent shop for a complete inspection. Was informed ball joints and idler arm were completely worn out. Previous owner, (a personal friend) and myself never '4 wheeled' the truck. Normal city/highway use. Viewed internet bulletin boards on Dakota maint problems, and found others have had the same problem with early ball joint/idler arm failures. 36,000 miles under normal use is far to early for this type of problem. I fear there are many Dakota's out there with the same problem.
A D V E R T I S E M E N T S
- Poquoson, VA, USA