This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel was leaking from vehicle. Dealer said fuel lines were leaking and needed to be replaced. There was recall 00V199000, but this vehicle was not affected due to VIN.
Consumer smelt gas fumes. Vehicle was leaking gasoline. Took vehicle to dealer, and dealer stated gas line was improperly routed. Contacted Chrysler, and they did nothing.
After parking vehicle noticed fuel leaking from vehicle, fuel line needed to be replaced. Fuel sprayed wheel well area adjacent to the fuel fill area, the large crack in the line allowed large amounts of gas to saturate truck and ground under truck. Catalytic converter replaced.
I received a safety recall notice from daimler-Chrysler for the fuel line (recall number 892). The problem was that the fuel line was contacting the body of the vehicle, and could eventually wear through. I took the vehicle to the dealer, and they installed an "isolator" on the fuel line. About a week later, I happend to be looking underneath the vehicle, and noted that the "isolator" amounted to nothing more than a small cyllinder of rubber that was wrapped around the fuel line to separate it from the body of the truck. Unfortunately, the isolator has slipped down and the fuel line is again contacting the body of the vehicle. I noted that there was significant abrasion on the fuel line, although it is not leaking. I shoved the rubber piece back into place. However, it is unlikely to stay there. This is a 4X4 pickup, and it is used off road on a regular basis. However, the isolator had slipped when the vehicle only had been driven on city streets and highways. This is an inadequate fix. Daimler-Chrysler should be replacing the entire fuel line with a new one that is pre-formed to clear the body of the truck at all points.
Factory fuel lines rubbed against the bottom of the truck cab, resulting in wearing through of fuel lines and massive loss of fuel near hot exhaust components. Clearly a factory defect. Lines were restrained in their original brackets in original positions along the frame of truck. You can see where the lines rubbed the underside of the truck as well as the failed line themselves. These were metal lines. Truck was immediately taken to dealer. They say there are no recalls or service bulletins for this problem and have agreed to pay for parts but I must pay for labor. Truck is out of warranty, and I will be out of pocket over $130 dollars. I feel this really is a factory problem, a serious safety issue and they should not only take care of the full cost of repair, but should inspect other similar vehicles as well.. truck is currently at carlin Dodge in Colorado springs, co. Service advisor kirk crist, claim check number 989. Phone # is (719)475-8550. It is an extended cab model used primarily for highway commuting (hence the hi mileage for the year). This particular dealer was very helpful as they were the 2nd one I went to. The first one, perkins Dodge in colo. Spgs, wouldn't even see us at the time of the failure, even though the truck was pouring fuel out of it. Truck was purchased (leased) under the name rebecca kessler (my wife) from castle Dodge in castle rock, Colorado. I can give you the VIN at a later time as I do not have it with me. Thank you for your help, I hope to help others avoid a particularly dangerous problem. As a quick side note, I did see another complaint that I though might be the same problem, ODI#836892, thank you. Ryan and becky kercher
A D V E R T I S E M E N T S
- Lake Jackson, TX, USA