This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Headlights keep failing. Have changed headlight switch several times, but fails again. Transmission won't shift into overdrive. Cruise control is difficult to activate. Sometimes transmission won't shift from 2nd to 3rd gear
Speedometor and cruise control quit working replaced speed sensor per dealer and still not working. Also seat doesn't lock in upright position on drivers side. Transfer case seal went out and had to replace transfer case. I hate this truck and I couldn't give it away.
Sometimes the cruise control system will not engage at any speed. Then if does engage sometimes it cannot be manually turned off. When bobby gale Dodge hooked the scanner up to it they had no reading and my cruise control would'nt turn on. So they replaced it with a new switch. The cruise control worked for about a week. Then it started acting up again. And everytime I get ready to take the truck in it works. The five times that I have taking it up to the dealer ship they have been unable to solve the problem with my truck.
On 2/27/2000 I filed a complaint with NHTSA. My problem being my transmissiom will not engage properly. When it is shifted from park to drive the vechicle may hesitate and not move then violently slam into gear. On one occasion my neice setting in the back seat head was slammed into the rear window glass as the vechicle lurched forward. I have a video tape of the transmission failing to properly engauge. I was able to reach in the back seat take the camera out of the case insert the battery film and shoot a video of the truck setting in gear then violently lurching forward. The dealer service manager said on the service order "cannot duplicate sitition. I showed him the video and he admitted I have a problem but he couldnt help me because Chrysler would not reimburse him.
The cruise control (97 Dakota) has proven intermittent on every long trip. Four attempts by the dealer to locate and correct the problem have been unsuccessful. The cruise control quits after 1 - 3 hours. Shutting the vehicle down and restarting restores normal operation for a while. The oem tires (Goodyear Wrangler) have poor dry and very poor wet traction and are dangerous. Replaced with Michelin tires, excellent now.
- Germantown, TN, USA
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- Garberville, CA, USA