This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
anti-theft device failure after break-in thieves entered my locked vehicle after it was alarmed. the anti-theft device was deactivated and doors were unlocked for thieves gain entrance to the vehicle. After entrance, the were able to roll the vehicle down the street and start the vehicle. the thieves were able to by-pass the switch from the original key fob.
The interior doors on my car are wrapping and the drivers door arm rest is broken on the inside. I see plenty of complaints on this model with the same problems and there should be a recall done. My car only has 44,261 miles and is well maintained. I was told by the dealer that my extended warranty does not cover the inside doors. He broke it down to the door trim its not the trimp it's the door interior.
I was in an accident. The other car hit me at least going 60 mph into my drivers door. NONE of my airbags deployed in the accident. My car could not move and was totaled from the accident. I was injured with a TBI from the car accident. I received no help from the manufacturer at all.
The vehicles first issue I had was about a month of owning the vehicle, with the Uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in June of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in April of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of May. When I called to follow up, they advised it would be in May 12th. I called to confirm if that was true and was told the part would now come May 26th. Called again and part won't be available until June 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. feels like I'm going to crash or flip the vehicle.
- Hawthorne, NJ, USA
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I had my vehicle serviced for an oil change & inspection. But I also spoke with a dealership service rep regarding what I initially thought was some sort of electrical issue that has been intermittent almost since I purchased the vehicle from this dealership. Which is my radio going in and out and automatically changing the stations completely on it's on. The rep was very helpful in that she was familiar with the issue and informed me that it's a known issue at this point and the radio needs to be replaced. She informed me that the radio would have to be ordered and that if I had the extended warranty (which I did get on this car from your dealership) then my deductible would be either $100 or $200 that I would have to pay. She looked up my info and confirmed it would be the $100 that I would have to pay. However, when she went to actually submit for the replacement radio, the system did not allow her to and showed that for some reason my radio is not able to be replaced. The representative did tell me that should would have someone follow up regarding this. However there was never a followup until I called back into the dealership service center a few days later. And was told that the radio replacement is not covered & I would have to pay out of pocket. Was not given any explanation as to WHY. I definitely should not have to pay out of pocket (other than my deductible) to get something repaired that Dodge & Chrysler are well of is a known manufacturer issue at this point. And at this point I think a recall needs to be started regarding this issue.
I think it may have something to do with the traction button, my car wheels locked after putting it on and then the whole car spun around in a complete circle on the highway. This is the 3rd time
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
When the car is playing music, there is loud knocking in the back speakers and physically pops. The back of the vehicle where the speakers make a loud knock and has been mistaken as another car hitting you. The knocking can be heard at low volume level and is ridiculous at high levels. The vehicle had the issue when new and the car still is. It might be more than just music. The problems exist when stationary and moving at all speeds.
My car is shaking over 60 mph and when I turn the steering it's making a noise. The dealer is refusing to fix it the same day. They said if I drop it off today it will take 3-5 days. So I asked for a loaner and they said no. And the next same day service I can get is Aug 17. Which is 8 days from today.
The Charger forcefully applied the brakes, which it can do because it has forward collision control, however I was moving 40 mph with nothing in front of me. No peds. No cars. No animals. The vehicle's brake light flashed on the instrument panel and it immediately braked, even though my foot was on the accelerator. I flew into the seatbelt and the cars behind me skidded nearly into my car, honking angrily. There was no reason for the car to do this.
A D V E R T I S E M E N T S
- Covington, GA, USA