This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
I keep having electrical problems with my my radio UConnect and my powertrain. I take great care of my car only let the dealership handle my issues. I've read online that there was a recall for dodge chargers powertrain, but I've never been notified.
The driver side door panel is warped, which I'm afraid will cause the air bag to malfunction. The interior has also warped around the the shifter panel and around the sides.
The radio/head unit is pressing buttons all by itself. Will call 911, change settings, delete saved information, set random naviGation to the gps, changes a/c and heat settings, turns on different accessories without ever touching the screen. This is very dangerous.
- Snellville, GA, USA
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My Uconnect radio back up camera does not work 100 percent of the time and radio dails 911 when car is on and ghost touching while driving anywhere. I have taking the vehicle to a dodge dealership and they are well aware of the issue and problems that are happening with the Uconnect radio system and are unable to fix safety issue unless item is recalled my wife safety has been placed at risked due to always having to hang up on 911 and take her eyes off the road constantly to do so. Picture uploaded is what causes the safety issue.
This is regarding the Uconnect radio. The screen has delaminated and is constantly pressing buttons by itself. Randomly making phone calls and startling me while driving, one time it called the police. Turning the heat and air and climate seats off and on consistently. This is dangerous.
Burning fuses in fuse box under hood causing charing to the yellow mini fuses and making the headlight go out. There's one seperate fuse for the right headlight and one seperate fuse for the left headlight. There are youtube videos on it also. When you try to contact Dodge about it they brush you off and then send you a survey form by email asking you how was ypur service experience. When you tell them you were never contacted in the survey, they send you another survey. That's an insult.
As I-??m driving the vehicle the Uconnect system will go haywire. Randomly switching between every button from heated seats to not allowing navigation and randomly calling 911. This issue is very distracting while driving and can cause an accident due to the constant distraction and headache. This issue has been confirmed from the manufacturer and has been denied for repair free of charge. This is outrageous as new equipment especially for a car shouldn-??t have to be replaced so suddenly especially not being caused by damage but just by malfunctioning on its own. Instead the dealer and manufacturer say to buy a new one which is expensive at about $1500 which is also outrageous. This needs to be addressed as it was a huge selling point on the car that turned out not to be operational and hazardous to any driver in this car.
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can-??t even use some of the safety features due to this issue. When driving at night the screen going on and off, dim to bright causes trouble seeing at night..you can-??t turn the screen off because it-??ll just turn right back on. I-??ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
The vehicles uConnect system screen delaminated on its own and did not impose a safety issue at first but now it is pushing buttons and dialing SOS/911 calls while driving which serves as a distraction because I quickly have to stop it from proceeding with the SOS calls mid driving. I have contacted Dodge who, because I am out of warranty, won-??t fix it. This is a very common issue and I found this out when I did a simple Google search. Many people have experienced this same issue. This should have been a recall.
What component or system failed or malfunctioned, and is it available for inspection upon request? 1.) The touch screen display (UConnect 8.4 with Nav) has fluids forming under the screen that are causing 'ghost clicks'. It had started as an innocuous air bubble in the corner of the screen, then gradually spreading across half of the display. Areas within the fluid are becoming subject to ghost clicks. This part is available for inspection at most dealerships, but not repair. How was your safety or the safety of others put at risk? 2.) While driving, the ghost clicks are causing unintended phone calls, navigation changing, and climate control interactions. This is extremely distracting while driving, and causing the driver to redirect their vision to the screen while driving. This has a high potential to cause driving accidents, as the ghost touches effect navigation, which can fluster drivers with random changes in rapid succession. Has the problem been reproduced or confirmed by a dealer or independent service center? 3.) This is a widespread and well documented problem that is known to Dodge, and their family of dealerships. It spans across 2017/2018 vehicle models with 8.4inch UConnect displays. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? 4.) Not to my knowledge. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5.) There are no warning indications for this issue. The only sign is a small air bubble that starts in the corner, underneath of the touch screen.
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Radio screen contains a big bubble that disables touch and access to features such as maps, phones system and engine control. This causes the radio to crash and make extreme loud sounds that you're unable to control unless you power off the engine. When turning the engine back on the issue continues to exist. This can happen at any time while driving or while starting up the vehicule. My radio have made 2 unwanted calls to 911 due to the screen of the radio changing stations and selecting options on it's own. Dodge knows this issue exist on multiple years and models of the Dodge Charger line up and is not doing anything to help their customers.
I have a 2017 Dodge Charger that has an issue with the radio becoming delaminated from the inside of the screen. This is a safety hazard as it turns on and off, calls people from my phone, and will not let me turn the radio off when it happens. I have been driving and this happens and it's a major distraction when your car keeps dialing 911 and will not let you turn it off. I can't stress enough how unsafe this is. It goes against all warnings that display on radio when powered on.
The uconnect 8.4 inch screen used in a wide variety of Dodge vehicles is having widespread problems with delamination. My vehicle has recently seen behavior move from cosmetic to dangerous functional behavior changes. The delamination eventually will cause "ghost" or "phantom" touches on the screen that occur without any actual user input. This screen can adjust drive modes and settings that impact vehicle handling and power delivery. At worst, the change in vehicle settings via ghost touches on this screen could cause unexpected changes in handling dynamics and power delivery which may result in an accident at speed. This screen is also responsible for control of radio and climate, which is likely to cause distracted driving as the driver attempts to negate or rectify the frequent changes being made without their input. The degradation of the screen seems to be a adhesive material defect which could drip onto further electronic components behind the dash, causing a short or further misbehavior of important electrical systems.
A D V E R T I S E M E N T S
- San Jose, CA, USA