Vehicle was diagnosed as needing a new drive shaft i see a recall for 2016 dodger chargers how do we have this covered?

- Lompoc , CA, USA

One day when I was driving, I heard a really loud sound coming from my car that hurt my ears so I drove back home under 5 miles per hour because whatever was hitting under the hood of my car was way too loud. As I was parking in my spot at home, my car shut off completely. Couldn't even put it in park and said to check engine. I ended up having to get my car towed to lithia of Dodge to look at it to see whats wrong because I couldnt even turn my car back on at all or do anything with it it was undriveable. I was told the driveshaft broke and slammed against the engine, transmission, anything basically connected to the driveshaft was damaged. They didn't total it out and told me to call my insurance but then they sent me elsewhere too and for 6 months I could not get anything worked out. Come to find out, there was a safety recall on 2016 Dodge Chargers for one of the reasons being the driveshaft not being tightened enough when made or something that it broke and could potentially lead to an accident that could cause injuries! I am lucky that I did not get in an accident or hurt because it happened when I was driving. It said that the recall was completed but of it was, it shouldnt have broke on my car. I stopped paying my loan and everything because no one was totalling it out or sending me to someone who could help so now my car is repossessed and says I still owe on it which I feel is wrong and I shouldnt have the repossession or be having to pay anything on it.

- Anchorage, AK, USA

Motor mount blows out due to it being filled with hydraulic fluid causing issues with steering and braking. This happened while driving the car causing it to move around while driving any speed was on the freeway when it happened.

- Bakersfield, CA, USA

My wife bought me a 2016 Dodge hellcat labor day weekend sale, this was a present 9/1/2018 I bought the Lincoln 9/2/2018 she bought me the hellcat. When my wife went back to the dealership, they never took my wife out to test drive the car or gave her the car fax report or pointed out any defects. The dealer also told my wife that we were the second owners. I had to buy a carfax report to find out and argue with the dealership that I was the 3rd owner. My wife bought the hellcat 9/2/2018 and I had it back at the dealership 9/14/2018 for multiple issues 1. rattling in the front every time drive over a bump 2. the vehicle would pull to the right. 3. a piece of paint on the back bumper where the trunk met the bumper had damage. 4. tires where balled on the inside tire and less than 1/32 on the outside tire. All these issues were a fight and should've never been questioned, the dealership knew about these problems and I still had to fight, I ended up paying for 2 tires the dealership had my car for 49 days at the crown motors of redding. The only issues resolved was the tires and paint chip. Then 11/12/18 to 12/3/2018 the car was back in the shop a second time for the same problem at the Dodge roseville auto mall to fix the rattling problems in the front. In between the dates from 11/12 ' 12/3 the dealership called me up and said my vehicle was ready. Myself and the service manager test drove it and discovered that the noise was still not fixed. 12/3/2018 we drove it again and the noise was finally fixed but the pulling to the right still appeared to still be happening. I was told that's common after a wheel alignment I wanted to disagree, but I had no more fight left in me especially after finding out about my wife's medical problems. I'm just disgusted with the whole situation especially with the owner of crown motors and I had a case with the BBB that I won.

- Redding, CA, USA

The front arm controls go out quickly. Went to a well known mechanic shop and was informed this is common and frequent in Chargers and my headlights have blown. Every other Charger I see, 2016 and above havevat least one headlight out or both. The headlight issue is too frequent for this to be just wear and tear on such a recent vehicle. The suspension wears out too quickly and is extremely expensive to have repaired. I owned a car for more than 5 years previously and the suspension did not show signs of wear until at least that 4th or maybe 5th year. These 2 issues I truly feel are a defect within this particular vehicle.

- Memphis, TN, USA

2016 Dodge hellcat front struts replaced in May 18 2018 now the struts are having the same problem car isn't driving straight and struts are on back order since Sep 22 until now. Bought the car 9/2/18 and the redding dealership used car manager dave birch and the owner steve roberts have been unprofessional in talking to me. When I asked about the status on my car and is this a normal situation and standard procedure after buying not one but two cars and taking a car in for repairs not having the car with less than 7016 miles and after repairing a scratch on the back bumper and having to replace the tires which should've been replaced before putting the car on the lot, because the sales agent and used car manager had to test the depth of the tires which they shouldn't had to check if they would've just replaced the tires in the beginning all this could've been avoided now there's a crack in the windshield when the care was purchased windshield, the owner and used car manager actually asked '' what else do you want from us david what else do you want us to do for you '' after I asked is this a normal situation and procedure. Well after the used car manager was rude and unprofessional to me I was rude to him and then when I asked to speak to him he was not taking my calls anymore and letting all my messages go to voicemail so when the manager decided to do that that's when I talked to the owner steve he started acting the same way they didn't want to talk to me and switched me to guy the service part manager. If this is how Dodge dealerships operate then I'll never recommend anyone from buying a car from any Dodge dealership or any Dodge vehicle for that matter I don't work due to the redding wildfires burning down my house and business which I owned a party bus company and will pursue this to the very end luckily for me this is a small town & the people of redding

- Redding, CA, USA

While driving on dirt road at about 15 or 20 mph, I was steering straight in the intended direction, without any swaying, fishtailing, the vehicle accelerated and veered left thus, coming to rest in a drain ditch....updated 10/11/17 updated 10/18/17 updated 7/24/18

- Hinesville, GA, USA