This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The shifter module that was replaced under recall S27/NHTSA 16V-240 in August of 2016 started shifting itself into sport mode automatically and without warning in November of 2022. I took my car to James River Chrysler Dodge in Ozark, Mo in November to have the shifter module replaced. The dealership could not find a new Mopar shifter module because Chrysler stopped making them. There is no after market shifter modules available for this specific shifter module so James River Chrysler placed a used shifter module in my car. The used shifter module is automatically shifting the car into a lower sports mode gear without warning also which is a safety hazard for me, my family, and other individuals who are traveling in a proximity around me. I cannot purchase a new Mopar or after market shifter module for my car because no one is manufacturing this part. I want to report this safety hazard because there are numerous Dodge Chargers on the road that will potentially have the same situation as me in the very near future. Can Chrysler be held accountable to manufacture the shifter module to keep everyone safe on the roads? Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Nixa, MO, USA
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- Nixa, MO, USA