This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Charger. While driving at various speeds, the vehicle made an abnormal sparking noise and the front driver side air bag rattled. The front passenger side window failed to open and close intermittently. In addition, all four windows failed intermittently. When the cruise control was engaged, the vehicle accelerated without warning. The cruise control had to be disengaged in order for the vehicle to slow down. The failures recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failures. The VIN was included in NHTSA campaign numbers: 14V634000 (electrical system) and 15V467000 (air bags). The failure mileage was approximately 45,000.
The contact owns a 2013 Dodge Charger. The contact stated that while driving at 40 mph, another vehicle crashed into the vehicle head on. The air bags failed to deploy and the seat belt did not engage. The contact sustained head, back and neck injuries that require medical attention. A police report was filed. The vehicle was towed the contacts resident and then taken to an insurance lot to be repaired. The contact received notification of NHTSA campaign numbers: 14V434000 (electrical system) and 15V467000 (air bags, seat belts). The manufacturer was notified of the failure. The approximate failure was 32,000.
The contact owns a 2013 Dodge Charger. The contact stated that while driving at 25 mph, another vehicle crashed into the driver side of the vehicle and the tires blew out. As a result, the contact sustained back, neck, shoulder and legs injuries that required medical attention. A police report was filed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000. The consumer also stated the air bag did not deploy. Updated 02/01/16.
The contact owns a 2013 Dodge Charger. The contact received notifications for NHTSA campaign numbers: 15V467000 (air bags, seat belts) and 14V634000 (electrical system); however, the parts needed were not available. The dealer was unable to provide a timeframe for when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the repairs. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
The contact owned a 2013 Dodge Charger. While driving approximately 30 mph, the air bags deployed independently. As a result, the contact crashed into a tree. The contact sustained injuries that required medical attention. A police report was not filed. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 15V467000 (air bags, seat belts); however, the remedy was unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 600.
The contact owns a 2013 Dodge Charger. The contact received notification of NHTSA campaign number: 15V467000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Yesterday evening, the airbag warning light on my vehicle came on. Although the owners manual for my vehicle states that an airbag light needs to be checked immediately, this morning I was unable to obtain a service appointment despite my having contacted two local Dodge dealerships. When I spoke with the service departments at both dealerships, I was told that the airbags on my vehicle may not be working. However, neither dealership would give me a a service appointment until next week. When I called Fiat Chrysler's customer department, I was told that my vehicle is subject to a safety recall due to a problem with its airbags. It was also acknowledged by the representative with whom I spoke that one or more of the airbags on my vehicle may not be working. In spite of this, and in spite of the recall, Fiat Chrysler told me that it is unable to get me a service appointment today to have the recall and airbag warning light issues addressed. Furthermore, I was told that if the airbag warning light problem is not related to the recall, I might have to pay to have the problem addressed if it is not covered by warranty. Although I asked to be given a rental car today to drive until my vehicle can be seen at a dealership, Fiat Chrysler would not authorize me to receive a rental car free of charge, and instead told me that I would have to rent a car using my own money and seek reimbursement. Fiat Chrysler has told me that my complaint has been "escalated" and that I would received a return call from Fiat Chrysler "as soon as possible, " despite which I have not received a return phone call. I now have an appointment with lucas Dodge in mt. Holly, New Jersey, but for today I am being forced to drive a vehicle that may have either defective airbags or no working airbags at all.
Sensor light for airbag illuminated when returning from out of town trip yesterday 04-Aug-15. I first searched for recalls and found an article that 2 days ago there was a recall on select vehicles. The vehicles listed included Dodge Chargers 2011-2014. I called to confirm with dealership whether or not my particular VIN was involved in the recall. I was told it was not. This worries me due to the nature of the sensor and if the air bag happens to deploy while I am driving. I could hurt myself, my family or other drivers. I would like someone to check into this since the recall is so recent and on the website for the recall it states that it may not include recent recalls. The last update I saw listed was mid Jun this year. Thanks for your attention to this matter...
The contact owns a 2013 Dodge Charger. The contact stated that after the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown coil related to the air bag was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,000.
The contact owns a 2013 Dodge Charger. The contact stated that when the ignition was turned to the on position, the air bag warning light illuminated continuously. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,500.
The contact owned a 2013 Dodge Charger. While driving approximately 40 mph, another vehicle crashed into the front end of the contact's vehicle. The air bags failed to deploy. The driver sustained head, neck, back, and leg injuries that required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 51,000.
The contact owns a 2013 Dodge Charger. While driving at various speeds, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 23,000.
My wife was involved in a head-on accident yesterday after another driver crossed the center line. The other drivers airbags in his 2014 Chevy volt deployed. But, the airbags in my wife's 2013 Dodge Charger did not deploy.
The contact owns a 2013 Dodge Charger. The contact stated that the air bag warning indicators remained illuminated. The dealer stated that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The approximate failure mileage was 30,000.
The contact owned a 2013 Dodge Charger. The contact's vehicle was rear ended by another vehicle. The air bags failed to deploy and the seat belts did not retract. A police report was filed and two injuries were reported. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 23,914. Updated 02/02/15 updated 6/8/2015
The contact owns a 2013 Dodge Charger. The contact stated the air bag warning light illuminated intermittently. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 20,000 and the current mileage was 21,000.
My airbag light came on and stayed on. I referred to the owner's manual, which stated to seek service immediately. I went to the dealership where I purchased my new vehicle. I was told oh there's a recall, we need to make you an appointment. I took my car in on the scheduled day, but the next day I was told that its a wiring issue and the airbags may not deploy. The factory warranty expired so you're responsible is what I was told by the dealership and Chrysler group llc. I disagree since this could potentially be a factory defect. No preliminary investigation since this same issue is known with the 2012 models. What does it take before a recall is issued on these Dodge Chargers. Any information you provide is greatly appreciated. Thanks concerned military service member
The contact owns a 2013 Dodge Charger. The contact stated that while driving 70 mph, the trunk opened without manual force as the air bag light illuminated on several occasions. The vehicle was taken to the dealer for diagnosis where it was stated that the trunk motor needed to be replaced and the lower seat harness needed to be replaced. The vehicle was repaired but the air bag light continued to illuminate. The manufacturer was notified. The approximate failure mileage was 2,700.
- Ypsilanti, MI, USA
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- Napa, CA, USA