Alternator suddenly failed when driving on the street. Car suddenly stopped running and started smoking while driving. Almost got in an accident while trying pull off the road. Battery replacing light came on, 30 seconds later car was making sounds, while trying to merge over, car suddenly died. Lifted hood, smoke came out. Towed car to dealership, they stated it was a failed alternator. 2013 SXT Dodge Charger 50,200 miles.

- Palmdale, CA, USA

I purchased this vehicle on 6/24/2016 (Friday) Monday L called and talk with kayla regarding the breaks she told me to come on Thursday 6/30/2016 to have the breaks repaired ok there mechanic never showed up, next appointment that Saturday it was changel to July 12,2016 L went and apparently there mechanic has another job but he works here certain days so cristina says well he's off from his other job he'll be here all day so I went early wait 2 hours never showed up, so she takes the car next door to japanes auto repair 8196 garden grove blvd, garden grove ca, 92844 where they told me it would take 3 hours there was know one fixing this car for 3 hours only one gentleman spoke english but after 3 hours L was told that the breaks and rotors was replaced L ask for a copy of the invoice L was told it had to be given to cristina, so L take my time and head home it seems ok my son picks me up from the hospital on 07/21/2016 around 2pm we were on the santa monica freeway heading East car seems to start shaking so we exit and get onto labrea ave where we had to turn into on coming traffic to get into the gas station so we wouldn't be in the middle of the street, L had just had surgery, now I'm pist we had to sit to allow the motor to cool after about 45 min to an hour we had to drive with our hazzard lights on really slow to make it home once again L reached out to kca auto enterprise and nothing I'm afraid to drive this car, I'm afraid to have my family in this car passenger seatbelts doesn't stay connected, the motor shakes, the breaks constantly makes noise, and a burning smell L don't want this car I'm literally afraid to drive it fearing is it going to break down and cause an accident, there are 5 recalls that I just found out myself and the dealer never enclosed this to me L have no paperwork with any of this. I do not want this car it is not safe.

- Los Angeles, CA, USA

Lets see purchased used Dodge Charger rt AWD 5.7 hemi 8 months ago only to find out on June 16/ 2016 that a recall for the engine timing chain and chain guide is defective and needs to be replaced this recall was issued in febuarary 2014 !!!! 28 months after I get notified. !!!!( fca ) should be made to reimburse consumers !! due to their engineers total incompetence when designing these engines with sub standard parts I purchased vehicle used from Chrysler Jeep dealership who didnt even fix recalls that were issued before I purchased said vehicle 3 recalls in 8 months alone since ive purchased !!! I have no confidence this car will be driveable before its even paid off never again to Dodge Jeep Chrysler products. They are garbage

- Rochelle Park, NJ, USA

Air conditioning system began smelling like mold/mildew after less than one (1) year of use. We have taken it to the dealership more than 3 times for this issue without resolution. There is not any water coming into the passenger floorboard that would indicate a simple condensate drain clog. First recommendation was to run the A/C on recirculate for 10 minutes, then fresh air for 10 minutes and repeat 4-5 times, then run the vent without A/C for 10 minutes. Second recommendation was to change the cabin air filter (which has a recommended replacement at the 2 year mark). Third recommendation was to spray an anti-microbial/fragrance solution made by bg into the evaporator housing. None of these recommendations have resulted in a resolution of the issue. My $40,000 car still smells like a barn. This is ridiculous to me considering I also have an 18 year old Honda civic that has never, ever had this issue before, but my previous 2008 Charger had this exact same problem after 3 years of ownership (also purchased brand new from the dealer). I am starting to think there is a problem with the manufacturing process where they are failing to adequately spray the evaporator components with an anti-fungal agent prior to installation into the vehicle which would prevent this issue from occurring.

- Mustang, OK, USA

To whom it may concern, I'm writing this complaint about my Agency failing to set an appointment and following back in order to get a recall appointment set. I'm in desperate need of assistance and guidance as to what steps I should take next for the recall on my car to get fixed. I called May 4th 2015 to South point Agency 5210 ih-35 South austin Texas 78745 [xxx] and got in contact with the so they say person in charge of recall appointments. Her name is [xxx], she was not very polite and communicated with me that there was a very long line and she would call me when the part was in. No name, recall number, car VIN, no information was taken down. I called one week later due to not receiving a follow back like promised about my status and she yet again mentioned she would call me back. It's been a month now. She has not followed back, no appointment has been set, I'm concerned for my safety and my vehicle has been acting differently. Please guide me to what step I should take next. I will send this complaint and call the manager of the Agency at this time as well. Thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Austin , TX, USA

04/15/2015 there was a mutual accident or faulty due to second driver being blinded by a truck on a merge into a drive thru banking at pnc bank N 87th and cottage grove Chicago, Illinois. I was sitting in the turn and the other car hit the vehicle at 45 mph on a 30 mph speed limit. There was minimal damage to the other drivers front bumper, also structural damage to mine. However, the entire bumper fell off the vehicle, there is approximately 4500 dollars worth of repairs to be done. At any rate the bumper should have sustained a dent or crack not the entire bumper fall off and all plastic pieces holding it together either. What it is with a 20K + car that a hit even at that speed would take the entire bumper off a car and all pieces have to be replaced along with the condenser. That's a really bum deal for a car that supposed to be safe. It can't handle nothing. But an older car can please investigate car structure for defects. Obviously there is and not fair at all please allow manufacture to do repairs not fair at all. Who makes a bumper on any car plastic and the screws too. Please help not fair

- Chicago, IL, USA